PM Restaurant Supervisor - Guest Experience Leader

Sheraton Galleria; Metairie (LA); On-site; USD 42,000 - 60,000; Full time

Job summary

The Sheraton Galleria in Metairie, LA is seeking a PM Restaurant Supervisor to lead dining outlets, ensure guest satisfaction, and uphold service standards in a hotel environment. The ideal candidate will have a high school diploma or equivalent, at least one year of progressive hotel or related experience, and preferably prior supervisory responsibilities.

This is a full-time role with a focus on guest service, staff training, and operational efficiency.

Qualifications

• High school diploma or equivalent or experience in a hotel/related field preferred.
• At least one year of progressive experience in a hotel or related field required.
• Previous supervisory responsibility preferred.

Responsibilities

• Maintain a friendly, service-oriented guest experience.
• Ensure timely service and proper handling of checks.
• Train and supervise all food and beverage outlet staff.
• Maintain cleanliness and presentation of outlets and dining areas.
• Coordinate with management on guest requests and complaints.

Skills

Customer service

Supervisory experience

Education

High school diploma or equivalent

Job description

The Sheraton Galleria in Metairie, LA is seeking a PM Restaurant Supervisor to lead dining outlets, ensure guest satisfaction, and uphold service standards in a hotel environment. The ideal candidate will have a high school diploma or equivalent, at least one year of progressive hotel or related experience, and preferably prior supervisory responsibilities.

This is a full-time role with a focus on guest service, staff training, and operational efficiency.