Hotel Restaurant Supervisor: Lead Service & Guest Experience

Sage Hospitality Group; New Orleans (LA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with employer matching

Employee discounts on hotels and more

Job summary

Hotel de la Poste, operated under Sage Hospitality Group in New Orleans, seeks an Assistant Restaurant Manager to oversee daily restaurant operations in the manager's absence. You will supervise servers, runners, and staff, ensuring adherence to service standards and SOPs, while monitoring side-work and bank procedures.

The role emphasizes strong communication, staff mentoring, menu classes, and collaboration with the restaurant team to deliver exceptional guest experiences in a vibrant setting.

Qualifications

• High school education or equivalent.
• Experience required: 1–2 years in a related position with this company or other organizations.
• Advanced knowledge of food service principles and managing people or complex problems in food and beverage.

Responsibilities

• Assist Restaurant Manager in all phases of restaurant operations.
• Supervise servers, runners and staff to ensure service standards and SOPs are met.
• Monitor side-work completion and balance cash/checkout procedures.
• Communicate daily with restaurant manager about events and house counts.
• Conduct menu classes and taste panels with the team.

Skills

Team supervision

Guest relations

Food service management

Communication

Education

High school diploma

Job description

Hotel de la Poste, operated under Sage Hospitality Group in New Orleans, seeks an Assistant Restaurant Manager to oversee daily restaurant operations in the manager's absence. You will supervise servers, runners, and staff, ensuring adherence to service standards and SOPs, while monitoring side-work and bank procedures.

The role emphasizes strong communication, staff mentoring, menu classes, and collaboration with the restaurant team to deliver exceptional guest experiences in a vibrant setting.