RESTAURANT SUPERVISOR

Sheraton Galleria; Metairie (LA); On-site; USD 42,000 - 60,000; Full time

Job summary

The Sheraton Galleria in Metairie, LA is seeking a PM Restaurant Supervisor to lead dining outlets, ensure guest satisfaction, and uphold service standards in a hotel environment. The ideal candidate will have a high school diploma or equivalent, at least one year of progressive hotel or related experience, and preferably prior supervisory responsibilities.

This is a full-time role with a focus on guest service, staff training, and operational efficiency.

Qualifications

• High school diploma or equivalent or experience in a hotel/related field preferred.
• At least one year of progressive experience in a hotel or related field required.
• Previous supervisory responsibility preferred.

Responsibilities

• Maintain a friendly, service-oriented guest experience.
• Ensure timely service and proper handling of checks.
• Train and supervise all food and beverage outlet staff.
• Maintain cleanliness and presentation of outlets and dining areas.
• Coordinate with management on guest requests and complaints.

Skills

Customer service

Supervisory experience

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

RESTAURANT SUPERVISOR

FT Hourly Under 60k Metairie, LA, US

The Sheraton Galleria, located at 4 Galleria Blvd, is now hiring for a PM Restaurant Supervisor.

Education & Experience:

• High school diploma or equivalent and/or experience in a hotel or a related field preferred.
• At least one year of progressive experience in a hotel or a related field required.
• Previous supervisory responsibility preferred.

Physical Requirements:

• Flexible and long hours sometimes required.
• Medium work – Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
• Maintain a warm and friendly demeanor at all times.
• Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Ensure work areas are properly stocked and prepare requisitions as needed.
• Ensure work areas are neat and clean.
• Check that trays and tables are set to standards.
• Ensure quality control of all menus with regards to cleanliness and appearance.
• Assist in the outlets when necessary.
• Ensure that tables are cleared promptly.
• Ensure proper settlement of checks.
• Ensure orders are delivered on time.
• Ensure communication with oncoming shift.
• Handling guest complaints or special requests, communicate to management when necessary.
• Be capable of training and performing all duties required of all food and beverage outlet employees.
• Hold pre-meal meetings daily to monitor service and promote up selling.