Hospitality GM — Lead Guest Experience & Growth

OnePack Hospitality Group; Metairie (LA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Wellness resources

Signing bonus of $2,500

Job summary

A local hospitality group is seeking a full-service Restaurant Manager to lead a polished casual restaurant in Metairie, Louisiana. Key responsibilities include overseeing restaurant operations, delivering high-quality experiences, and managing team performance. Candidates should have proven management experience, strong leadership skills, and a background in food and beverage. This role offers competitive salary and benefits, including a signing bonus of $2,500, and fosters a positive work culture focused on success.

Qualifications

• 5+ years of experience as a Restaurant Manager or similar role.
• Excellent customer service and leadership skills are essential.
• Ability to oversee entire restaurant operations effectively.

Responsibilities

• Lead daily operations of Front of House and Back of House.
• Deliver superior guest experiences and handle complaints.
• Train and manage team members to improve productivity.

Skills

Proven work experience as a Restaurant Manager

General food and beverage knowledge

Familiarity with restaurant management software

Strong leadership skills

Acute financial management skills

Education

Bachelor's degree in Business Administration or Arts

Tools

PosiTouch (POS)

OpenTable

Restaurant 365

Job description

OPHG is a seasoned hospitality leader in the New Orleans area and beyond. OPHG owns, operates, manages, and develops multiple restaurant concepts.

As a local independent restaurant owner, we pride ourselves on providing a best-in-class employee and team member culture that succeeds when you do. As an operator, proven, efficient systems and processes aligned with accountability yield results. As a manager of brands, consistent execution and delivery of the designed experience, coupled with proper management, produce longevity and a return on investment.

As a restaurant and concept developer, it’s fun blending a unique guest experience with an appropriate business model and execution standard to create magic.

We look forward to your contribution. We appreciate the opportunity to participate in your success.

改善 Continuous development. Remain diligent, focused, and committed. PRIDE – personal responsibility in delivering excellence.

Healthcare Benefits

Medical, Vision and Dental Insurance
Based on full-time (30+ hours meeting ACA guidelines)

Everyone has Competitive Base Pay, Paid Weekly

401K program with company match
Bonus Earning Potential