Plumbing Service Technician

Jackson-Comfort-Services; Northfield Center Township (OH); On-site; USD 80,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and paid holidays

Company-paid life and disability保险

Paid training and professional develop

Job summary

Jackson Comfort Services is seeking an experienced Residential Plumbing Service Technician in Northfield, OH. The role focuses on diagnosing, repairing, and maintaining home plumbing systems, with a pay rate of $80,000–$140,000 per year for a skilled technician.

You will perform installations, service, and repairs on water heaters, fixtures, piping, drains, and more, while communicating options clearly to homeowners and maintaining job documentation and safety standards.

Qualifications

• 3+ years of residential plumbing service experience preferred.
• Strong diagnostic and troubleshooting skills; assess a system, identify issues, and determine the best path forward under pressure.
• Ability to communicate options and recommendations to homeowners; make customers feel heard and cared for.

Responsibilities

• Diagnose, repair, and maintain residential plumbing systems.
• Perform plumbing service, repairs, replacements, and installations.
• Work on water heaters, fixtures, faucets, toilets, piping, drains, and other plumbing systems.
• Identify cause of plumbing issues and recommend best solution.
• Present repair and replacement options clearly to customers.
• Complete estimates, invoices, and job documentation accurately.
• Maintain a clean and organized work area, vehicle, and tools.
• Follow all safety procedures, plumbing codes, and company standards.
• Provide excellent customer service on every call.

Skills

Plumbing diag., troubleshooting

Customer service

Clear communication

Independent work

Valid driver's license

Tools

ServiceTitan

CRM tools

Job description

$80,000 - $140,000/yearly Posted 11 days ago Full Time Less than 10 applies

Jackson Comfort Services

Northfield, OH 44067

Jackson Comfort

Keep Homes Comfortable. Build a Career You'll Be Proud Of.

At Jackson Comfort, we're more than just an HVAC company—we're a team that takes pride in doing things the right way. Our technicians are trusted advisors to our customers, solving problems with honesty, professionalism, and exceptional service.

We're looking for an experienced Residential HVAC Service Technician who enjoys troubleshooting, takes pride in quality workmanship, and wants to be part of a company that values its people as much as its customers.

If you're tired of working somewhere you're just a number, we'd love to meet you

Pay Rate: $80,000-$140,000

Job Description

We are looking for an experienced plumber who can diagnose problems, make quality repairs, communicate with customers, and take pride in doing the job right.

Job Duties for Our Next Plumber

Diagnose, repair, and maintain residential plumbing systems

Perform plumbing service, repairs, replacements, and installations

Work on water heaters, fixtures, faucets, toilets, piping, drains, and other plumbing systems

Identify the cause of plumbing issues and recommend the best solution

Present repair and replacement options clearly to customers

Complete estimates, invoices, and job documentation accurately

Maintain a clean and organized work area, vehicle, and tools

Follow all safety procedures, plumbing codes, and company standards

Provide excellent customer service on every call

Skills & Experience for Our Next Plumber

3+ years of residential plumbing service experience preferred

Strong diagnostic and troubleshooting skills- can assess a system, identify issues, and determine the best path forward under pressure.

Knowledge of residential plumbing systems, repairs, and installations

Ability to communicate options and recommendations to homeowners- You make customers feel heard, valued, and taken care of on every call.

Comfortable working independently in customers' homes

Strong customer service and communication skills

Valid driver's license with an acceptable driving record

Applicable plumbing license preferred or required based on local regulations

Experience with Service Titan heavily preferred- use tablets, mobile apps, and CRM tools to complete forms, enter data, and communicate with the team.

Support your coworkers, ask for help when needed, and contribute to a culture of accountability and growth.

Physical & Environmental Requirements

You’ll work in a wide variety of settings: basements, attics, crawl spaces, mechanical rooms, outdoors, and rooftops—often in tight, dusty, hot, or cold environments.

You’ll be exposed to electrical components and live voltage, active water and gas lines, construction zones and household pets, and weather extremes (heat, cold, rain, snow)

You’ll regularly drive a company vehicle to and from job sites, use ladders and work at heights, lift and carry up to 75lbs, climb stairs, kneel, crouch, and maneuver in confined spaces, and stand and/or walk for extended periods

Hours may include late evenings, weekends, and occasional overtime depending on customer needs and seasonal demands.

What Success Looks Like for Our Next Plumber

Shows up ready to work and follows through on commitments

Takes pride in quality work and attention to detail

Communicates clearly with customers and teammates

Works safely and follows established processes

Takes ownership, solves problems, and is willing to keep learning

Benefits for Our Next Plumber

Company-provided phone/tablet

Tool and safety equipment support

Medical, dental, and vision insurance

401(k) with company match

Paid time off and paid holidays

Company-paid life and disability insurance

Paid training and professional development

Opportunities for career growth and advancement