Commercial HVAC Service Technician

Sila Services; Northfield Center Township (OH); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health Insurance

401(k) Match

Paid Time Off

Paid Holidays

Uniforms Provided

Career Growth

Supportive Team

Job summary

Jackson Comfort is seeking an experienced Residential HVAC Service Technician to diagnose, service, and repair commercial heating and cooling systems in Northfield, OH. You will work on rooftops, split systems, chillers, and related equipment, ensuring high-quality workmanship and customer satisfaction.

The role requires strong troubleshooting skills, the ability to manage service calls end-to-end, and a professional, service-minded approach.

Qualifications

• EPA Universal Certification is required.
• HVAC trade license is preferred.
• Valid driver’s license with acceptable driving record required or preferred.

Responsibilities

• Diagnose, service, repair, and maintain commercial HVAC systems.
• Work on rooftop units, split systems, chillers, heat pumps, boilers, and related equipment.
• Perform preventive maintenance, inspections, testing, and evaluations.
• Troubleshoot electrical, mechanical, refrigeration, airflow, hydronic, and control-system issues.
• Explain findings and recommended repairs to customers.

Skills

Diagnostic skills

Customer service

Reading wiring diagrams

Apprentice training

Phone/tablet scheduling

Safety and confidentiality

Education

EPA Universal Certification

HVAC trade license (preferred)

Valid driver’s license

Tools

Tablets

Electronic scheduling systems

Job description

Commercial HVAC Service Technician || NorthField, OH

Jackson Comfort

Keep Homes Comfortable. Build a Career You'll Be Proud Of.

At Jackson Comfort, we're more than just an HVAC company—we're a team that takes pride in doing things the right way. Our technicians are trusted advisors to our customers, solving problems with honesty, professionalism, and exceptional service.

We're looking for an experienced Residential HVAC Service Technician who enjoys troubleshooting, takes pride in quality workmanship, and wants to be part of a company that values its people as much as its customers.

If you're tired of working somewhere you're just a number, we'd love to meet you.

What You’ll Do

• Diagnose, service, repair, and maintain commercial heating and cooling systems.

• Work on packaged rooftop units, split systems, chillers, heat pumps, boilers, and related commercial equipment.

• Perform preventive maintenance, inspections, system testing, and operational evaluations.

• Troubleshoot electrical, mechanical, refrigeration, airflow, hydronic, and control-system issues.

• Clearly explain findings, recommended repairs, and next steps to customers.

• Obtain customer authorization before performing additional work.

• Collect payment on-site when appropriate.

• Open and close jobs accurately within the electronic scheduling system.

• Document arrival times, work performed, job completion, follow-up needs, and detailed service summaries.

• Communicate parts, equipment, scheduling, and return-trip needs promptly to the office.

• Maintain clean, organized, and professional vehicles and jobsites.

• Take responsibility for assigned trucks, diagnostic tools, equipment, uniforms, and inventory.

• Train apprentices in the field and lead by example through safe, professional work practices.

• Attend required technical training, team meetings, and company meetings.

• Protect company and customer information and maintain appropriate confidentiality.

• Build positive working relationships with customers, coworkers, apprentices, and leadership.

• Receive and implement coaching and feedback professionally.

What We’re Looking For

• Previous commercial HVAC service, maintenance, and repair experience.

• Experience with packaged rooftop units, split systems, chillers, heat pumps, boilers, and related commercial systems.

• Strong diagnostic and troubleshooting skills.

• Knowledge of refrigeration, electrical, airflow, hydronic, combustion, and control systems.

• Ability to independently manage service calls from diagnosis through completion.

• Ability to read wiring diagrams, equipment specifications, and technical documentation.

• Strong communication and customer service skills.

• Professional appearance and demeanor.

• Ability to provide clear, complete, and timely service documentation.

• Willingness and ability to train apprentices and less-experienced technicians.

• Strong judgment, self-control, and respect for customer and company confidentiality.

• Ability to accept and apply constructive feedback.

• Comfortable using tablets, mobile applications, and electronic scheduling systems.

• EPA Universal Certification required.

• Applicable HVAC trade license preferred.

• Valid driver’s license with an acceptable driving record.

• Ability to perform physical work on rooftops, in mechanical rooms, and in indoor and outdoor conditions.

Compensation and Benefits

• Competitive compensation based on experience

• Performance-based earning opportunities

• Medical, Dental, and Vision Insurance

• 401(k) with Company Match

• Paid Time Off and Paid Holidays

• Uniforms Provided

• Career Advancement Opportunities

• Supportive, Team-Oriented Work Environment