Plumbing Service Dispatcher – Real-Time Scheduling & Growth

Vanderbosch-Plumbing; Chicago (IL); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Monthly profit sharing based on team/fi

Health, dental, and vision insurance

401(k) plan with company matching

Paid time off (PTO) and paid holidays

Paid trade software training andCareer

Stable, year-round employment

Job summary

VanDerBosch Plumbing Inc. in Chicago, IL seeks a detail-oriented Service Dispatcher with at least 3 years of dispatch experience in plumbing or sewer service. You will manage daily field schedules, route technicians, and coordinate with customers to set clear service expectations.

Strong knowledge of Chicago geography and dispatch software such as ServiceTitan or Housecall Pro is required. This role offers steady, year-round employment and opportunities for career advancement within a busy,

Qualifications

• Minimum 3 years of dispatch experience in the plumbing, sewer, or HVAC trade.
• Familiarity with trade dispatching software and thorough geographical knowledge of Chicago and surrounding suburbs.
• Excellent communication, active listening, and ability to maintain composure under pressure.

Responsibilities

• Schedule and dispatch plumbing, sewer cleaning, and excavation technicians to service calls and projects.
• Prioritize routes to minimize drive times and maximize field efficiency across Chicago and suburbs.
• Serve as primary contact for field technicians, handling routing changes and emergencies.

Skills

Dispatch software

Communication

Multitasking

Customer service

Tools

ServiceTitan

Housecall Pro

Job description

VanDerBosch Plumbing Inc. in Chicago, IL seeks a detail-oriented Service Dispatcher with at least 3 years of dispatch experience in plumbing or sewer service. You will manage daily field schedules, route technicians, and coordinate with customers to set clear service expectations.

Strong knowledge of Chicago geography and dispatch software such as ServiceTitan or Housecall Pro is required. This role offers steady, year-round employment and opportunities for career advancement within a busy,