Plumbing Project Scheduler: Drive On-Time Projects

STANCIL PLUMBING INC.; Town of Charlotte (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k) Matching

Dental Insurance

Employee Assistance Program (EAP)

Health Insurance

Up to $500 annual employer HSA match

Life Insurance (Group & Voluntary)

Paid Time Off

Vision Insurance

Maternity/Paternity Leave

Competitive salary + Bonus potential

Job summary

Stancil Services is seeking a Scheduler – Plumbing to oversee scheduling for designated construction phases from our Charlotte operations center. You will coordinate inspections, locates, and EPOs while liaising with field teams, customers, and internal departments to resolve conflicts and maintain readiness.

The role emphasizes coaching the Assistant Coordinator, managing daily workflows, and maintaining thorough documentation in SharePoint, with Power BI used for reporting and visibility.

Qualifications

• High school diploma or equivalent required; GED, college coursework, trade or technical certification accepted.
• Strong background in scheduling, coordination, or operations preferred.
• Proficiency with BOLT, Microsoft Excel, Teams, and SharePoint required; Power BI preferred.
• Excellent written and verbal communication skills.

Responsibilities

• Oversee scheduling activities, inspections, locates, and EPOs for the assigned construction phase.
• Serve as the primary liaison between field teams, customers, and internal departments for scheduling and issue resolution.
• Provide day-to-day coaching, training, and oversight for the assigned Assistant Coordinator.
• Coordinate daily and weekly workflows to ensure project timelines and job readiness are maintained.
• Confirm job readiness through communication with customers and verification in internal systems.
• Escalate operational issues or scheduling delays to the supervisor, presenting potential solutions when appropriate.
• Manage scheduling and task tracking within BOLT.
• Use Power BI dashboards for reporting and to maintain workflow visibility.
• Maintain accurate and organized documentation, schedules, and records in SharePoint or other company systems.
• Support cross-phase scheduling operations as needed to ensure coverage and efficiency.
• Serve as a liaison to the account coordinator team regarding schedules and purchase orders.
• Communicate directly with customers to gather details, explain warranty coverage, set expectations, and provide updates.
• Dispatch plumbing technicians for warranty work and prioritize schedules based on urgency and customer needs.

Job description

Stancil Services is seeking a Scheduler – Plumbing to oversee scheduling for designated construction phases from our Charlotte operations center. You will coordinate inspections, locates, and EPOs while liaising with field teams, customers, and internal departments to resolve conflicts and maintain readiness.

The role emphasizes coaching the Assistant Coordinator, managing daily workflows, and maintaining thorough documentation in SharePoint, with Power BI used for reporting and visibility.