Scheduling Coordinator - Plumbing

Stancil Services; Charlotte (NC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

401(k) Matching (100% up to 4% def.)

Dental Insurance

Employee Assistance Program (EAP)

Health Insurance

Up to $500 annual employer HSA match (

Life Insurance (Group & Voluntary)

Paid Time Off

Vision Insurance

Maternity/Paternity Leave

Competitive salary + Bonus potential

Job summary

Stancil Services is seeking a Scheduling Coordinator – Plumbing to support the scheduling operations team for a construction phase (Slab, Rough, or Trim). This role handles administrative and coordination tasks related to scheduling, inspections, locates, and EPOs while ensuring clear communication between field teams, customers, and internal departments.

You'll work closely with the Scheduler to keep job readiness data accurate in scheduling platforms and provide backup coverage.

Qualifications

• High school diploma or equivalent required.
• Strong administrative and computer skills.
• Proficiency in Excel, Teams and SharePoint.
• Familiarity with scheduling systems preferred (e.g., BOLT).
• Customer service or construction support experience preferred.

Responsibilities

• Execute scheduling and coordination tasks under supervision.
• Enter and verify scheduling data in BOLT and Excel.
• Monitor builder portals for updates and EPO tracking.
• Coordinate inspections and locate services as required.
• Communicate with field teams and customers on readiness and updates.
• Provide backup support and cross-train across phases.
• Support document control, data entry, and reporting.

Skills

Administrative skills

Attention to detail

Organizational skills

Education

High school diploma or equivalent

College coursework or trade certification

Tools

Microsoft Excel

Microsoft Teams

SharePoint

Scheduling systems (BOLT)

Job description

At Stancil Services, precision and communication are key to every successful project. The Scheduling Coordinator – Plumbing provides vital support to the scheduling operations team for an assigned construction phase (Slab, Rough, or Trim).

This role is responsible for managing administrative and coordination tasks related to scheduling, inspections, locates, and EPOs while maintaining smooth communication between field teams, customers, and internal departments. The Scheduling Coordinator works closely with the Scheduler to ensure job readiness, maintain accurate data in scheduling platforms, and support cross-functional collaboration that keeps projects running efficiently.

This position offers an opportunity to develop into a future lead role while contributing directly to Stancil’s culture of excellence, teamwork, and reliability.

Supervisory Responsibilities

None

Essential Job Functions

• Execute scheduling and coordination tasks for the assigned construction phase under the guidance of the Scheduler or Lead.
• Enter, maintain, and verify scheduling data within BOLT and Excel.
• Reviews and manages builder portals daily to identify scheduling updates and ensure timely submission and tracking of EPOs.
• Maintains daily oversight of builder portals, addressing schedule updates, EPO submissions, and building partner inquiries related to crew ETAs and unscheduled work.
• Communicate with field teams and customers to confirm job readiness, scheduling updates, and project coordination.
• Schedule and track inspections, locates, and other related services as required.
• Process and verify EPOs accurately and in a timely manner.
• Support document control, data entry, and reporting processes to ensure consistency and accuracy.
• Collaborate with the Scheduler to maintain alignment on scheduling needs and provide backup support as required.
• Crosstrain across other construction phases to provide coverage during high volume periods or staff absences.
• Other related duties as assigned.

Qualifications

EDUCATION, EXPERIENCE AND TRAINING

• High school diploma or equivalent (GED, college coursework, technical or trade certification, or foreign equivalent accepted).
• Strong administrative and computer skills, with attention to detail and organization.
• Proficiency in Microsoft Excel, Teams, and SharePoint.
• Familiarity with BOLT or other scheduling systems preferred.
• Experience in customer service or construction support preferred.

STANDARDS OF PERFORMANCE

• Deliver professional, accurate, and timely support to customers, vendors, and team members while maintaining confidentiality and integrity.
• Demonstrate initiative, ownership, and adaptability in a growing, fast-paced company.
• Manage multiple priorities effectively and maintain strong attention to detail and follow-up.
• Communicate clearly and consistently, fostering trust and collaboration across all departments.
• Exhibit reliability and punctuality while following company policies and attendance guidelines.
• Maintain flexibility and responsiveness when priorities shift.
• Embrace continuous learning and development toward a future Lead position.
• Support cross-functional teamwork and contribute to a positive, collaborative culture.
• Keep organized and accurate records to ensure efficiency and accountability.
• Uphold Stancil’s standards of excellence, professionalism, and customer commitment.

WORKING ENVIRONMENT AND CONDITIONS

• Work is primarily performed indoors in an office or cubicle setting.
• Requires frequent use of hands to operate computers, tablets, and office machinery.
• Must be able to sit, talk, hear, and stand frequently throughout the day.
• Requires mobility to ascend or descend stairs and access office workspaces.
• Occasional lifting of up to 15 pounds may be required.
• May require climbing, reaching above shoulder height, stooping, kneeling, or crouching as part of office or coordination tasks.
• Must be able to maintain focus and attention to detail during extended periods of computer use.
• Frequent communication with customers, managers, and field employees to exchange accurate information.
• Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of the job.

TOOLS AND EQUIPMENT

• Standard office equipment including computers, tablets, printers, and copiers.

Benefits

• 401(k) Matching (100% up to 1st 4% deferred)
• Dental Insurance
• Employee Assistance Program (EAP)
• Health Insurance
• Up to $500 annual employer HSA match (HDHP enrollment required)
• Life Insurance (Group & Voluntary)
• Paid Time Off
• Vision Insurance
• Maternity/Paternity Leave
• Competitive salary + Bonus potential

Note: As in any Job Description, this description, including the list of essential functions, is not exhaustive and may be supplemented, as conditions require. The Company reserves the right to modify the quality or quantity standards for this position based on changes in specifications, manufacturing, or other conditions.

Stancil Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.