Plumbing Projects Coordinator

STANCIL PLUMBING INC.; Town of Charlotte (NY); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

401(k) Matching

Dental Insurance

Employee Assistance Program (EAP)

Health Insurance

Up to $500 annual employer HSA match

Life Insurance

Paid Time Off

Vision Insurance

Maternity/Paternity Leave

Competitive salary + Bonus potential

Job summary

Stancil Plumbing Inc. is seeking an Account Coordinator to support plumbing operations by gathering and distributing project information, creating work orders, and tracking schedules.

You will communicate with customers and field teams, maintain builder relationships, and ensure documentation is complete and accurate for the field. This role offers growth in a supportive, people-focused environment.

Qualifications

• High school graduation or equivalent.
• Familiarity with MS Office (Excel, Word, Outlook).
• Knowledge of Sage Intacct and bolt preferred but not required.

Responsibilities

• Review Builder Portals and create work orders / job files based on plans, selections, and purchase orders.
• Monitor Builder Portals to ensure production schedules are current for assigned builders.
• Communicate with customers on scheduling and any needed changes.
• Serve as advocate for the customer, gathering and disseminating information.
• Ensure all required job documentation is provided to the field team to support job readiness.
• Serve as backup to other Account Coordinators when they are out of office.
• Maintain builder relationships by responding to all inquiries and documenting any action.
• Respond to builder/field inquiries by understanding inquiries; gathering information; forwarding information; verifying builders’ understanding.

Skills

MS Suite

Communication

Customer service

Problem solving

Multitasking

Education

High school diploma or equivalent

Tools

Sage Intacct

Bolt

SupplyPro

Portals

Job description

Stancil Plumbing Inc. is seeking an Account Coordinator to support plumbing operations by gathering and distributing project information, creating work orders, and tracking schedules.

You will communicate with customers and field teams, maintain builder relationships, and ensure documentation is complete and accurate for the field. This role offers growth in a supportive, people-focused environment.