Plumbing Division Lead — Growth & Customer Service

Gee Heating and Air; Flowery Branch (GA); On-site; USD 75,000 - 100,000; Full time

Job summary

Gee Heating and Air is expanding to include a Plumbing Division. We seek an experienced Plumbing Manager to greenfield this department, implement scalable processes, and lead a growing team to deliver exceptional service.

The role emphasizes customer satisfaction, safety, and cross‑functional collaboration to grow revenue and market share. The ideal candidate will have strong plumbing expertise, at least 5 years of plumbing experience with 3 years in leadership, and proven ability to manage

Qualifications

• Minimum 5 years of plumbing experience with at least 3 years in a leadership/managerial role.
• Excellent customer service skills with a focus on client satisfaction.
• Strong data analysis and decision-making abilities to forecast needs and trends.
• Clear, professional communication and presentation skills across teams and clients.

Responsibilities

• Oversee plumbing department performance and coach technicians.
• Develop and implement processes for consistent, high‑quality service.
• Collaborate with installation, sales, dispatch, and warehouse to ensure timely work.
• Address escalated customer issues and drive long‑term resolutions.
• Provide regular feedback to leadership and promote safety and core values.
• Lead weekly technician meetings and ensure ongoing development.
• Maintain positive culture and professional conduct across all teams.

Skills

Leadership

Customer service

Data analysis

Communication

Team management

Plumbing expertise

Job description

Gee Heating and Air is expanding to include a Plumbing Division. We seek an experienced Plumbing Manager to greenfield this department, implement scalable processes, and lead a growing team to deliver exceptional service.

The role emphasizes customer satisfaction, safety, and cross‑functional collaboration to grow revenue and market share. The ideal candidate will have strong plumbing expertise, at least 5 years of plumbing experience with 3 years in leadership, and proven ability to manage