Players Club Host & Guest Services Specialist

Downtown Evansville Inc; Evansville (IN); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Flexible spending account

Employee assistance program

Free parking

Life insurance

On-the-job training

Paid time off

Tuition Reimbursement

Job summary

Downtown Evansville Inc. seeks a customer-focused frontline associate to assist patrons, promote the Players Club, and maintain daily operations inside the casino environment.

We require strong communication, time management, and attention to detail. High school or better education, flexible hours including nights and weekends, and a comprehensive benefits package with 401(k), paid time off, and more.

Qualifications

• High School diploma or equivalent required.
• Excellent written and verbal communication.
• Ability to work in a fast-paced casino environment.
• Strong customer service orientation.

Responsibilities

• Assist patrons with general information.
• Promote Players Club membership.
• Educate patrons on Players Club benefits.
• Maintain daily procedures for Players Club members, including ID checks and filing.
• Distribute information as requested.
• Manage coupons and promotions on property.
• Make public announcements or special announcements.
• Handle direct mail inquiries and update patron accounts.

Skills

Customer/ Client Focus

Time Management

Detail Oriented

Communication

Customer Service

Education

High School or better

Job description

Downtown Evansville Inc. seeks a customer-focused frontline associate to assist patrons, promote the Players Club, and maintain daily operations inside the casino environment.

We require strong communication, time management, and attention to detail. High school or better education, flexible hours including nights and weekends, and a comprehensive benefits package with 401(k), paid time off, and more.