Platform Reliability & Change Engineer

Akamai Technologies, Inc.; Jackson (MS); On-site; USD 55,000 - 113,000; Full time

Benefits offered by this job

Healthcare

401K

Paid holidays

PTO

Sick time

Parental leave

Employee assistance program

Job summary

Akamai Technologies is seeking a Platform Operations Engineer to own change safety across our large-scale networks, deploying complex changes with reliability and efficiency. You will troubleshoot issues, improve tooling and processes, and support incident reduction while working the 4:30pm–12:30am EST shift from the Cambridge, MA site.

The role requires a bachelor's degree in a technical field, strong Linux/Unix, networking, and scripting skills, plus teamwork and communication abilities to

Qualifications

• Bachelor's degree in a related technical field or its equivalent.
• Experience administering, monitoring, and resolving issues in a high availability platform.
• Knowledge of Linux/Unix systems, SQL, and scripting languages.
• Familiarity with networking technologies including TCP/IP and DNS.
• Strong teamwork and communication skills; able to work in a dynamic environment.
• Must pass USG Tier 3 background investigation.

Responsibilities

• Troubleshoot and resolve complex platform issues.
• Identify and implement process improvements for change safety.
• Improve tools, alerts, docs, and procedures for change safety.
• Maintain positive relationships across teams.
• Collaborate with the Change Safety Optimization team to standardize workflows.
• Work 4:30pm-12:30am EST, Monday–Friday in the Cambridge, MA office.

Skills

Linux/Unix administration

Networking (TCP/IP DNS)

SQL

Scripting languages

Incident response

Team collaboration

Communication skills

Education

Bachelor's degree in a related technical field

Tools

Monitoring tools

Change management tools

Job description

Akamai Technologies is seeking a Platform Operations Engineer to own change safety across our large-scale networks, deploying complex changes with reliability and efficiency. You will troubleshoot issues, improve tooling and processes, and support incident reduction while working the 4:30pm–12:30am EST shift from the Cambridge, MA site.

The role requires a bachelor's degree in a technical field, strong Linux/Unix, networking, and scripting skills, plus teamwork and communication abilities to