Platform Ops Engineer: Change Safety & Reliability

Akamai Technologies, Inc.; Concord (NH); On-site; USD 55,000 - 113,000; Full time

Benefits offered by this job

Flexible working

Healthcare benefits

401K plan

Paid time off

Job summary

Akamai Technologies is seeking a Platform Operations Engineer to drive change safety across our global networks. You will troubleshoot complex issues, improve processes, and serve as a point person for questions while contributing to our incident reduction efforts.

The role requires a Bachelor's in a technical field, experience with Linux/Unix, networks, and scripting. You will work a 4:30pm–12:30am EST shift in the Cambridge, MA area, collaborating with cross-functional teams and maintaining

Qualifications

• Bachelor's degree in a relevant technical field or its equivalent.
• Experience administering, monitoring and resolving issues in a high availability platform environment.
• Experience with Linux/Unix systems and an understanding of SQL and scripting languages.
• Knowledge of network technologies and internet protocols (TCP/IP, WAN, DNS).
• Team player able to collaborate, prioritize, and solve problems in a changing environment.
• Excellent communication and written skills to articulate technical information.
• Must have or obtain a USG Tier 3 background investigation.

Responsibilities

• Troubleshooting and resolving complex issues in area of specialty.
• Identify and implement process and efficiency improvements for change safety.
• Improve tools, alerts, documentation, and procedures for change safety.
• Maintain positive relationships across teams.
• Collaborate with the global Change Safety Optimization team to standardize workflows.
• Work 4:30pm - 12:30am EST, Monday through Friday, at the Cambridge, MA office.

Education

Bachelor's degree in a related technical field

Job description

Akamai Technologies is seeking a Platform Operations Engineer to drive change safety across our global networks. You will troubleshoot complex issues, improve processes, and serve as a point person for questions while contributing to our incident reduction efforts.

The role requires a Bachelor's in a technical field, experience with Linux/Unix, networks, and scripting. You will work a 4:30pm–12:30am EST shift in the Cambridge, MA area, collaborating with cross-functional teams and maintaining