Platform Ops Engineer - Change Safety & Reliability

Akamai Technologies, Inc.; Hartford (CT); On-site; USD 55,000 - 113,000; Full time

Benefits offered by this job

Health insurance

401K savings plan

Vacation and sick time

Job summary

Akamai Technologies, Inc. in Cambridge, MA is seeking a Platform Operations Engineer to own change safety in Operations, improving processes and serving as a point person for issues triggered by changes on our distributed network.

You will troubleshoot complex issues, drive efficiency, enhance tools and documentation, collaborate across teams, and participate in incident reduction while supporting Akamai’s FlexBase program for flexible working options.

Qualifications

• A Bachelor's degree in a relevant related technical field or its equivalent
• Possess experience of administering, monitoring and resolving issues in a high availability platform environment
• Demonstrate experience of Linux/Unix system and an understanding of SQL and Scripting languages
• Be experienced in network technologies and internet protocols such as TCP/IP, WAN and DNS
• Be a team player, able to collaborate, prioritize, and solve problems in an ever-changing environment
• Have excellent communication and written skills to articulate technical information to internal teams and customers
• Be required to undergo or possess and maintain a successfully adjudicated USG Tier 3 background investigation

Responsibilities

• Troubleshooting and resolving complex technical issues in area of specialty
• Identifying and implementing process and efficiency improvements in favor of change safety
• Improving tools, alerts, documentations, and procedures in favor of change safety
• Maintaining positive relationships across the teams
• Collaborating with our global Change Safety Optimization team to maintain consistent workflows across the group
• Working 4:30pm - 12:30am Eastern Standard Time on Monday through Friday in the Cambridge, Massachusetts office

Skills

Linux/Unix

SQL

Scripting languages

Network technologies

Communication

Team player

USG background check

Education

Bachelor's degree in a relevant field

Job description

Akamai Technologies, Inc. in Cambridge, MA is seeking a Platform Operations Engineer to own change safety in Operations, improving processes and serving as a point person for issues triggered by changes on our distributed network.

You will troubleshoot complex issues, drive efficiency, enhance tools and documentation, collaborate across teams, and participate in incident reduction while supporting Akamai’s FlexBase program for flexible working options.