Platform Partnerships Lead for SMB AI Bookkeeping

Rockstar; San Francisco (CA); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading tech company is looking for a Platform Partnerships Manager in San Francisco, California. The candidate will manage customer relationships post-sale, facilitate the launch of embedded accounting products, and ensure a smooth onboarding experience for SMBs. Ideal candidates should have strong communication and organizational skills, with a desire to impact a fast-growing startup. Experience in roles like BizOps or consulting is preferred. This role offers an exciting opportunity to contribute significantly and learn in a dynamic environment.

Qualifications

• A few years of experience in a role such as BizOps or Customer Ops.
• Experience in management consulting or investment banking is advantageous.
• Demonstrated ability in independent execution and stakeholder management.

Responsibilities

• Serve as primary point of contact for SMB platform customers post-sale.
• Guide customers through integrating and launching accounting services.
• Work with sales & marketing teams to support GTM initiatives.
• Onboard SMBs to AI bookkeeping services ensuring a high-quality experience.

Skills

Clear communication

Organizational skills

Presentation skills

Problem-solving

Tools

Excel

SQL

Job description

A leading tech company is looking for a Platform Partnerships Manager in San Francisco, California. The candidate will manage customer relationships post-sale, facilitate the launch of embedded accounting products, and ensure a smooth onboarding experience for SMBs. Ideal candidates should have strong communication and organizational skills, with a desire to impact a fast-growing startup. Experience in roles like BizOps or consulting is preferred. This role offers an exciting opportunity to contribute significantly and learn in a dynamic environment.