A technology consulting firm located in California is seeking a Technical Support Specialist. In this role, you will provide critical support to administrators and technicians resolving complex issues with software and networked systems. The ideal candidate will have strong troubleshooting skills, experience with Web Services, and a good understanding of networking fundamentals. This position offers competitive compensation and growth opportunities.
Qualifications
Experience with Web Services (SOAP, REST) required.
Solid understanding of networking fundamentals.
Hands-on experience with data extraction and troubleshooting.
Responsibilities
Provide support to users/administrators of the platform.
Understand platform functionalities and troubleshoot technical situations.
Analyze data to isolate causes of issues.
Skills
Troubleshooting or Configuration Knowledge on LDAP/Active Directory
Understanding of Email Troubleshooting
Knowledge on WebServices
Experience Data Extraction Technologies
Working knowledge on Network troubleshooting
Experience with relational databases
Some experience with Scripting languages
Job description
A technology consulting firm located in California is seeking a Technical Support Specialist. In this role, you will provide critical support to administrators and technicians resolving complex issues with software and networked systems. The ideal candidate will have strong troubleshooting skills, experience with Web Services, and a good understanding of networking fundamentals. This position offers competitive compensation and growth opportunities.