Platform Account Management Leader (Hybrid)

CBRE; Los Angeles (CA); Hybrid; USD 155,000 - 180,000; Full time

Job summary

CBRE seeks a Platform Account Management Director in a hybrid role based in Los Angeles or San Francisco. You will lead a portfolio of broker-supported corporate occupier accounts, manage and develop a team, and serve as a subject matter resource for broker partners and clients to ensure high-quality program delivery.

The ideal candidate has extensive account management and corporate real estate experience, strong leadership and coaching skills, and the ability to drive performance while

Qualifications

• Bachelor’s degree preferred with 8–12 years in account management or occupier services.
• Active Real Estate Salesperson license required.
• Experience managing professionals, including performance coaching and hiring.
• Knowledge of account management, occupier services, and corporate real estate delivery.
• Strong relationship-building with broker partners and clients.
• Excellent organization, prioritization, and communication skills.
• Proficiency with performance data, reports, and program metrics.

Responsibilities

• Lead and develop the Account Management team with coaching and performance management.
• Support broker partners to manage corporate occupier accounts and ensure service levels.
• Monitor account health, risks, and gaps; coordinate resources to stay on track.
• Provide expertise in account management, occupier services, and real estate program delivery.
• Set performance standards, processes, and quality benchmarks across the portfolio.
• Maintain relationships with client contacts and ensure alignment with CBRE standards.
• Resolve operational barriers and navigate internal processes to support clients.
• Oversee account reporting and program performance data with accuracy.
• Identify and implement process improvements across the portfolio.
• Model CBRE RISE values in all professional interactions.

Skills

Leadership

Account management

Corporate real estate

Coaching

Relationship-building

Data-driven

Education

Bachelor’s Degree in related field

Active Real Estate Salesperson license

Tools

CRM software

Microsoft Office

Analytical tools

Job description

CBRE seeks a Platform Account Management Director in a hybrid role based in Los Angeles or San Francisco. You will lead a portfolio of broker-supported corporate occupier accounts, manage and develop a team, and serve as a subject matter resource for broker partners and clients to ensure high-quality program delivery.

The ideal candidate has extensive account management and corporate real estate experience, strong leadership and coaching skills, and the ability to drive performance while