Plasma Donation Center Screener & Front Desk Specialist

CSL; York (York County); On-site; USD 38,000 - 52,000; Full time

Job summary

CSL is seeking a front-line donor center receptionist to greet donors and guide them through registration for plasma pheresis. The role supports screening, data entry, and basic health checks, ensuring donor information is accurate and confidential.

Training may lead to educating donors on therapeutic products derived from donated plasma, with duties expanding to donor registrations and cross-training in related areas as needed. This is a patient-facing position at a plasma collection center.

Qualifications

• High school diploma or equivalent required.
• Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience.
• Must be able to perform basic math calculations.

Responsibilities

• Greet donors at the plasma collection center and conduct registration procedures to verify donor suitability for plasma pheresis.
• Assist qualified donors in completing the screening process following SOPs, including health history review, medical questions, referrals to medical staff, and basic health screening procedures.
• Perform finger stick to obtain donor hematocrit and total protein levels.
• Educate new donors on therapeutic products from donated plasma after training, including screening tests, appointment system, center policies, and nutrition.
• Register applicants and transfer donors based on training and center needs.
• Answer telephone calls or transfer to appropriate staff and maintain donor data in the electronic system.
• Monitor donor reactions during/after pheresis and notify staff as needed.
• Ensure accurate recording of donor data and maintain a clean, safe work environment compliant with HSE/OSHA policies.
• Maintain confidentiality of donor and center information and be cross-trained to meet business needs.
• Bilingual skills may be required.
• Perform other job-related duties as assigned.

Skills

Clerical experience

Customer service

Medical environment

Education

High school diploma or equivalent

Job description

CSL is seeking a front-line donor center receptionist to greet donors and guide them through registration for plasma pheresis. The role supports screening, data entry, and basic health checks, ensuring donor information is accurate and confidential.

Training may lead to educating donors on therapeutic products derived from donated plasma, with duties expanding to donor registrations and cross-training in related areas as needed. This is a patient-facing position at a plasma collection center.