Plasma Center Technician: Donor Safety & Compliance

Octapharma Plasma, Inc.; Antioch (TN); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

HSA

FSA

Tuition reimbursement

EAP

Wellness program

401k

Paid time off

Company holidays

Personal time

Job summary

Octapharma Plasma, Inc. in Tennessee seeks a Donor Center Technician to determine donor eligibility, collect plasma, and process products while ensuring compliance with all regulations and safety standards.

You will operate plasmapheresis equipment, maintain donor confidentiality, monitor temperatures, and keep accurate records. The role emphasizes safety, quality, and excellent donor experience in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• 0–3 months experience in clerical or customer service roles preferred.
• Ability to read, write, and understand English.

Responsibilities

• Ensure compliance with state, federal, and industry regulations (FDA SOPs, OSHA, CLIA, GMP) to maintain production standards and facility compliance.
• Maintain high levels of customer service, donor confidentiality, and positive donor experience.
• Monitor donor conditions and perform eligibility assessments, including vitals, hematocrit, total protein testing, and donor registration.
• Set up, prepare, and operate automated plasmapheresis equipment; respond to alarms and troubleshoot alerts.
• Perform plasma collection and processing, including sterile products and sample handling, freezer organization, and shipment preparation.
• Monitor freezer and refrigerator temperatures, report malfunctions, and document variances as required.
• Maintain cleanliness of the donor center and work areas, proper stocking, and safe disposal of biohazardous waste.
• Maintain and perform quality control on donor center equipment according to SOPs and manufacturer instructions.
• Maintain complete and accurate recordkeeping in compliance with company SOPs.
• Provide oversight of product safety and quality by maintaining proper collection ratios and donor safety.
• Troubleshoot machine issues and perform routine quality control checks on equipment.
• Perform other duties as assigned.

Skills

Customer service

English literacy

Spanish bilingual

Attention to detail

Communication

Education

High school diploma or GED

Tools

Plasmapheresis equipment

Job description

Octapharma Plasma, Inc. in Tennessee seeks a Donor Center Technician to determine donor eligibility, collect plasma, and process products while ensuring compliance with all regulations and safety standards.

You will operate plasmapheresis equipment, maintain donor confidentiality, monitor temperatures, and keep accurate records. The role emphasizes safety, quality, and excellent donor experience in a fast-paced environment.