Plasma Center Operations Leader

CSL; Sterling Heights (MI); On-site; USD 52,000 - 76,000; Full time

Job summary

CSL Plasma in Sterling Heights, Michigan is seeking a Center Supervisor to oversee day-to-day plasma center operations and ensure efficient plasma collections. You will lead staff, conduct meetings, and communicate expectations while ensuring compliance with SOPs and regulations.

The role requires at least a high school diploma and supervisor experience; a BA/BS preferred. You will help recruit, monitor performance, improve processes, and support donor retention initiatives in a fast-paced

Qualifications

• High school diploma or equivalent vocational training.
• Bachelor’s Degree or equivalent combination of education and professional work experience preferred.
• Minimum of 1 year supervisory experience required with responsibility for overseeing the activities of others.

Responsibilities

• Supervise day-to-day plasma center operations to ensure efficient plasma collections.
• Provide instructions, conduct meetings and communicate performance expectations.
• Advise management on employee relations and escalated donor issues.
• Facilitate donor movement throughout the center with Group Leaders to minimize wait and processing time.
• Monitor time card reporting procedures, attendance and utilization of overtime.
• Conduct error investigations and develop recommendations for process improvement.
• Participate in recruitment/selection and provide performance appraisals and feedback.
• Ensure compliance with SOPs and applicable federal, state and local regulations.
• May assist with recruitment and marketing initiatives to increase donor retention.

Skills

Supervisory experience

Leadership

Education

High school diploma or equivalent

Bachelor’s Degree or equivalent

Job description

CSL Plasma in Sterling Heights, Michigan is seeking a Center Supervisor to oversee day-to-day plasma center operations and ensure efficient plasma collections. You will lead staff, conduct meetings, and communicate expectations while ensuring compliance with SOPs and regulations.

The role requires at least a high school diploma and supervisor experience; a BA/BS preferred. You will help recruit, monitor performance, improve processes, and support donor retention initiatives in a fast-paced