Plasma Center Operations Leader

Grifols Shared Services North America, Inc; Norcross (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Grifols Shared Services North America, Inc. is seeking an Operations Supervisor to oversee plasma center operations, supervise donor flow, and ensure compliance with FDA, OSHA, CLIA and cGMP standards in a fast-paced biomedical environment.

The role requires coordinating donor selection, plasma collection, and manufacturing records while maintaining documentation, training staff, and reporting to the Center Manager. Expect a hands-on leader who ensures safety and quality across shifts.

Qualifications

• High school diploma or GED; certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer.
• Typically requires 4 years of related experience performing phlebotomy, donor processing, and plasma processing duties with demonstrated proficiency to handle difficult situations.

Responsibilities

• Maintain the ability to perform any/all tasks within the plasma center; fulfill the role of production employees and supervise donor flow.
• Learn and maintain thorough familiarity and compliance with all state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP and internal procedures.
• Supervise donor selection, plasma collection and all manufacturing records to maintain high production standards in accordance with regulations.
• Attend required training sessions and staff meetings.
• Ensure accurate and thorough documentation of necessary records.
• Under guidance, assure facility is maintained neat and clean and equipment is in good working order.
• Submit timely and accurate reports as required by management.
• Assist in the control of center donor funds and in training of new employees.
• Maintain active communication with other service areas to ensure accurate documentation and quality.
• Build rapport with donors to ensure overall customer satisfaction and long-term donations.
• Report unsafe conditions to supervisor/manager.
• May be trained to repair plasma center equipment.
• Assist in any task necessary to pursue company objectives.

Skills

Phlebotomy

Donor processing

Plasma processing

Supervisory experience

Education

Phlebotomist certification

Donor Processor certification

Plasma Processor certification

Designated Trainer certification

Job description

Grifols Shared Services North America, Inc. is seeking an Operations Supervisor to oversee plasma center operations, supervise donor flow, and ensure compliance with FDA, OSHA, CLIA and cGMP standards in a fast-paced biomedical environment.

The role requires coordinating donor selection, plasma collection, and manufacturing records while maintaining documentation, training staff, and reporting to the Center Manager. Expect a hands-on leader who ensures safety and quality across shifts.