Plasma Center Operations Lead

CSL; Hillsborough Township (NJ); On-site; USD 37,000 - 40,000; Full time

Job summary

CSL Plasma is seeking a supervisor in Hillsborough, NJ to oversee day-to-day center operations and ensure efficient plasma collections in a safe, compliant environment. You will lead shifts, provide instruction, conduct meetings, manage performance, assist with recruitment, and ensure adherence to SOPs and regulatory requirements to deliver high-quality donor care.

Collaborating with management, you will monitor attendance, overtime, and process improvements to reduce wait times and improve

Qualifications

• High school diploma or equivalent vocational or technical training.
• Bachelor's Degree or equivalent combination of education and professional work experience preferred
• Minimum of (1) year supervisory experience required with responsibility for overseeing the activities of others

Responsibilities

• Supervise day-to-day plasma center operations to ensure efficient plasma collections.
• Provide instructions, conduct meetings and communicate performance expectations.
• Advise management of employee relations and escalated donor issues.
• Facilitate donor movement throughout the center, minimizing wait and processing time.
• Monitor time card reporting procedures, attendance and utilization of overtime.
• Conduct error investigations and develop recommendations for process improvement.
• Participates with management in recruitment and selection of center operations staff and in providing performance appraisals and feedback.
• Ensure compliance with standard operating procedures (SOPs) and applicable federal, state and local regulations.
• May assist with recruitment and selection of center operation staff and implementation of marketing initiatives to increase donor retention

Skills

Supervisory experience

Communication

Recruitment

Process improvement

Education

High school diploma

Bachelor's degree preferred

Job description

CSL Plasma is seeking a supervisor in Hillsborough, NJ to oversee day-to-day center operations and ensure efficient plasma collections in a safe, compliant environment. You will lead shifts, provide instruction, conduct meetings, manage performance, assist with recruitment, and ensure adherence to SOPs and regulatory requirements to deliver high-quality donor care.

Collaborating with management, you will monitor attendance, overtime, and process improvements to reduce wait times and improve