Plant Systems Technician: IT & Network Support Pro

Shaw Industries Group, Inc.; Andalusia, Northern (AL, KY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Shaw Industries Group, Inc. is seeking a Systems Technician to provide technical hardware and software support for Plant 65 in Andalusia, AL. You will train users on supported systems, assist with LAN/WAN administration, and remotely support IT Services in Dalton and Cartersville as needed.

The role involves replacing and maintaining PCs/servers, implementing security, and collaborating with corporate IT on new plant IS/IT projects and capital/expense initiatives.

Qualifications

• Bachelor's degree in Information Technology or Associate's degree with two years in an industrial plant environment.
• Five years' experience administering a PC network environment.
• Ability to train users on supported hardware/software.

Responsibilities

• Provide technical hardware/software support for Plant 65.
• Train users on Yarn Shop Floor and other supported systems.
• Assist with LAN and WAN administration and remote IT services.
• Replace and maintain PCs and servers as needed.
• Support Shaw Fiber System and corporate hardware/software.
• Assist with development and upgrade of plant IS/IT systems.

Skills

Manage Work

Solve Problems

Build Customer Satisfaction

Initiate Action

Education

Bachelor's degree in Information Technology

Associate's degree in Information Technology

Job description

Shaw Industries Group, Inc. is seeking a Systems Technician to provide technical hardware and software support for Plant 65 in Andalusia, AL. You will train users on supported systems, assist with LAN/WAN administration, and remotely support IT Services in Dalton and Cartersville as needed.

The role involves replacing and maintaining PCs/servers, implementing security, and collaborating with corporate IT on new plant IS/IT projects and capital/expense initiatives.