Systems Technician

Shaw Industries; Andalusia (AL); On-site; USD 52,000 - 68,000; Full time

Job summary

Shaw Industries is seeking a Systems Technician to deliver hardware and software support for Plant 65 in Andalusia, AL. The role includes training users on supported systems and providing LAN/WAN administration as required.

The ideal candidate will replace and maintain PCs/servers, assist with IS/IT projects at the plant, and provide remote help to other Shaw sites. A technical degree or equivalent experience in an industrial setting is required.

Qualifications

• Bachelor's degree in Information Technology or an equivalent combination of education and experience.
• Associate's degree with two years in an industrial plant environment also acceptable.
• Five years' experience administering a PC network environment.

Responsibilities

• Provides technical hardware/software support for plant systems.
• Trains users on supported hardware/software and plant systems.
• Performs LAN and WAN administration as required.
• Replaces and maintains PCs and servers as needed.
• Supports IS/IT systems and provides remote help to other sites as needed.
• Manages capital/expense projects for plant IS/IT equipment.

Skills

Problem Solving

Customer Service

Work Management

Initiative

Education

Bachelor's degree in Information Technology

Associate's degree + 2 years experience in industrial plant environment

Five years experience administering a PC network environment

Job description

Position Overview

Shaw is hiring a Systems Technician to provide technical hardware/software support for Plant 65 in Andalusia, AL. The Systems Technician will train users on supported hardware/software, provide LAN and WAN Administration as required. This role will also provide remote help to IT Services and IS Services in Dalton and Cartersville as well as replace and maintain PC’s and servers as needed.

Job Title

Systems Technician

Position Overview

Shaw is hiring a Systems Technician to provide technical hardware/software support for Plant 65 in Andalusia, AL. The Systems Technician will train users on supported hardware/software, provide LAN and WAN Administration as required. This role will also provide remote help to IT Services and IS Services in Dalton and Cartersville as well as replace and maintain PC’s and servers as needed.

Responsibilities

• Provides support for Shaw Fiber System and Corporate supported hardware/software.
• Troubleshoots and resolves problems with hardware/software systems.
• Assists users with issues they encounter with IS/IT systems.
• Trains users on Yarn Shop Floor and all other supported systems.
• Provides recommended specifications for new hardware/software applications.
• Maintains local hardware/software and ensures security of equipment.
• Installs software on stand-alone PC’s.
• Accepts and route Request for Mfg IS Services to the appropriate routings.
• Assists corporate IT with LAN and WAN administration.
• Assists and work with corporate IS Department personnel with the development of new plant systems, maintenance, and upgrading of hardware/software currently in use.
• Manages Capital/Expense projects for plant level IS/IT system equipment
  
  

Required Competencies

• Manage Work
• Solve Problems
• Build Customer Satisfaction
• Initiate Action
  
  

Requirements

• Bachelor's degree in Information Technology; or Associate's degree and two (2) years experience in an industrial plant environment; or Five years experience administering a PC network environment
  
  

Work Shift

8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM

Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.