Plant Office Manager: Admin & Customer Ops Lead

48forty Solutions; Lacey (AR); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Competitive pay and benefits

Referral bonuses

Paid time off

401(k) retirement plan

Great team environment

Job summary

48forty Solutions is hiring an Office Manager to provide essential administrative support in our facility, ensuring policy compliance and high levels of customer and employee satisfaction. You will handle daily clerical tasks, onboarding coordination, and payroll-related reporting.

The role requires strong MS Office skills, the ability to work on tight deadlines, and a customer-focused approach; bilingual English/Spanish is a plus. 1st shift hours apply Monday–Friday.

Qualifications

• High school diploma or equivalent required.
• Four-year college degree or 3-5 years relevant experience preferred.
• Strong MS Office skills.
• Minimum of 2 years of experience working in a customer service environment.
• Bi-lingual English and Spanish preferred.
• Must be 18 years of age or older.
• Prior Manufacturing and/or Transportation background preferred.

Responsibilities

• Respond promptly to customer inquiries and complaints with a resolution.
• Partner with management to set up and maintain customer and vendor accounts.
• Assist with the entire new hire process with HR onboarding team.
• Manage local A/P by creating purchase orders and reviewing invoices.
• Manage local A/R by ensuring timely and accurate invoicing.
• Ensure adherence to company policies, safety rules and regulations.
• Complete daily, weekly and monthly operations reporting including payroll and shipping.
• Perform general clerical duties including mail sorting, answering phones, and dispatching drivers.
• Order and maintain office supplies and PPE inventory.
• Schedule and complete administrative projects as needed.

Skills

MS Office skills

Customer service

Bilingual English/Spanish

Time management

Independent worker

Deadline driven

18+ age

Manufacturing/Transportation backdrop

Education

High school diploma or equivalent

Four-year college degree or 3-5 years experience

Job description

48forty Solutions is hiring an Office Manager to provide essential administrative support in our facility, ensuring policy compliance and high levels of customer and employee satisfaction. You will handle daily clerical tasks, onboarding coordination, and payroll-related reporting.

The role requires strong MS Office skills, the ability to work on tight deadlines, and a customer-focused approach; bilingual English/Spanish is a plus. 1st shift hours apply Monday–Friday.