Office Manager - Operations & Customer Experience Leader

48forty Solutions; Lake City (MN); On-site; USD 38,572 - 41,328; Full time

Benefits offered by this job

Competitive pay

Holiday pay

Daily pay

Referral bonuses

Career advancement

Paid time off

Insurance package (medical, dental, V,

401(k)

Job summary

48forty Solutions in Lake City, MN is seeking an Office Manager to deliver high-quality administrative support for the plant, ensuring policies and safety rules are followed while delivering excellent customer service to customers and visitors.

The position offers an 6:30 AM–3:00 PM schedule, 28–30 USD per hour, and is based at 1215 S 10th St, Lake City, MN. The ideal candidate will excel in MS Office and possess 2+ years in customer service, with bilingual English/Spanish preferred.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree or 3–5 years relevant experience preferred.
• Strong MS Office skills.
• Minimum of 2 years of experience in a customer service environment.
• Ability to manage demanding timelines.
• Ability to work independently and manage time efficiently.
• Must be 18 years of age or older.
• Prior Manufacturing and/or Transportation background is preferred.
• Bi-lingual (English and Spanish) is preferred.

Responsibilities

• Respond promptly to customer inquiries and complaints with a resolution.
• Partner with management to set up and maintain customer and vendor accounts.
• Assist with the entire new hire process with HR Recruiter and Onboarding Team.
• Manage local A/P by creating PO's, reviewing invoices, and communicating with vendors.
• Manage local A/R by ensuring customers are invoiced timely and accurately.
• Ensure adherence to company policies and safety rules.
• Complete daily/weekly/monthly operations reporting including payroll and shipping/receiving.
• Perform general clerical duties including mail sorting, phones, bulletin boards, and dispatching drivers.
• Order and maintain office supplies, PPE, and first aid inventory.
• Schedule and complete administrative projects to support operations.

Skills

Customer service

Time management

Independent work

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Bachelor's degree or 3–5 years relevant experience

Tools

MS Office

Job description

48forty Solutions in Lake City, MN is seeking an Office Manager to deliver high-quality administrative support for the plant, ensuring policies and safety rules are followed while delivering excellent customer service to customers and visitors.

The position offers an 6:30 AM–3:00 PM schedule, 28–30 USD per hour, and is based at 1215 S 10th St, Lake City, MN. The ideal candidate will excel in MS Office and possess 2+ years in customer service, with bilingual English/Spanish preferred.