Plant Front Desk & Visitor Experience Lead

Unified Prince; Macon (GA); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Excellent compensation

Medical insurance

Dental insurance

Vision insurance

Health Savings Account

Life & Disability Insurance

Employee Assistance Program

Team meetings

Team events

Company culture

Community service day

Bonus incentive program

Employee committees

Job summary

Prince Service & Manufacturing in Macon, GA is seeking a Smart Factory Receptionist to be the welcoming first contact for visitors, drivers, and callers. You will keep the front entrance, conference room, and break area running smoothly and support light admin tasks.

Responsibilities include greeting visitors, answering calls, maintaining conferences and wayfinding, and assisting with mail, badge issuance, and supplies. The role requires excellent communication and a professional appearance.

Qualifications

• Ability to provide outstanding customer service to visitors, clients, and employees.
• Excellent verbal and written communication skills.
• Professional appearance and demeanor with strong interpersonal skills.
• Strong organizational and multitasking abilities with attention to detail.
• Ability to answer and direct a high volume of phone calls professionally and efficiently.
• Experience scheduling appointments, meetings, and conference rooms.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Strong problem-solving skills and ability to work independently.
• Comfortable using office equipment, including multi-line phone systems, printers, copiers, and scanners.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Dependable attendance and punctuality.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and Teams) preferred.

Responsibilities

• Greet visitors and manage front-desk to ensure a professional, secure reception.
• Answer and route incoming calls, take messages, and direct to correct departments.
• Maintain conference room and common area readiness with stocked supplies.
• Direct plant traffic and assist with wayfinding and delivery coordination.
• Support general front-office administrative needs including mail, data entry, and badge issuance.

Skills

Customer service

Verbal communication

Written communication

Professional appearance

Interpersonal skills

Organization

Multitasking

Phone etiquette

Appointment scheduling

Confidentiality

Independence

Office equipment

MS Office

Outlook

Teams

Tools

MS Office

Outlook

Teams

Job description

Prince Service & Manufacturing in Macon, GA is seeking a Smart Factory Receptionist to be the welcoming first contact for visitors, drivers, and callers. You will keep the front entrance, conference room, and break area running smoothly and support light admin tasks.

Responsibilities include greeting visitors, answering calls, maintaining conferences and wayfinding, and assisting with mail, badge issuance, and supplies. The role requires excellent communication and a professional appearance.