Plano Part-Time Branch Concierge & Digital Guide

Capital One; Plano (TX); On-site; USD 37,000 - 50,000; Part time

Benefits offered by this job

Medical, Dental, Vision coverage

Education Assistance

Matching 401(k) contribution

Paid Time Off

Parental Leave

Mental Health resources

Job summary

Capital One in Plano, TX is seeking a Part Time Branch Ambassador to be the face of our hospitality and digital banking experience. You will guide customers through cash transactions with precision while educating them on mobile tools and digital solutions.

You will blend high-touch service with a strong operations mindset, welcoming clients, solving needs, and helping them reach financial goals in a fast-moving, tech-enabled environment.

Qualifications

• High school diploma or GED required.
• Retail, sales or customer service experience helpful.
• Cash handling experience within a fast-paced environment.

Responsibilities

• Execute high-volume cash transactions with 100% accuracy; comply with security and regulatory standards.
• Educate clients on mobile banking, remote deposit capture and contactless payments.
• Identify customer needs and pair them with digital tools or banking solutions.
• Greet customers and maintain a warm, hospitality-led environment.
• Support Branch operations within a 50-mile radius and adapt to a flexible schedule.

Skills

Hospitality

Tech Fluency

Attention to detail

Adaptability

Curiosity

Education

High School Diploma or GED

Associate’s degree (preferred)

Job description

Capital One in Plano, TX is seeking a Part Time Branch Ambassador to be the face of our hospitality and digital banking experience. You will guide customers through cash transactions with precision while educating them on mobile tools and digital solutions.

You will blend high-touch service with a strong operations mindset, welcoming clients, solving needs, and helping them reach financial goals in a fast-moving, tech-enabled environment.