Branch Ambassador — Flexible Hours & Tech-Savvy Banking

Capital One National Association; Plano (TX); On-site; USD 39,000 - 48,000; Part time

Benefits offered by this job

Day 1 Medical, Dental, Vision & Prescr

Flexible Spending Accounts

Life and Disability Insurance

Paid Time Off

Education Assistance

Matching 401(k) up to 7.5%

Paid Parental Leave

Mental Health support

Back-up Child or Elder Care

Job summary

Capital One National Association in Plano, TX is seeking a Part Time Branch Ambassador to deliver hospitality-forward service in a digitally enabled banking environment. You will help clients navigate mobile tools, assist with basic transactions, and guide them toward financial goals with a personalized touch.

You’ll thrive in a fast-paced, customer-centric setting, building trust through proactive service, cross-selling digital solutions, and a welcoming store presence.

Qualifications

• High School Diploma, GED, or Equivalent Certification.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.

Responsibilities

• The Guardian of Trust & Accuracy: execute high-volume cash transactions with 100% accuracy and uphold security, audit, BSA/AML, and federal standards.
• The Digital Concierge: educate clients on mobile banking, remote deposit capture, and contactless payments to enhance everyday convenience and security.
• The First-Line Consultant: actively listen to identify client goals and pair them with the right digital tools or banking solutions.
• The Hospitality Lead: greet customers, balance efficiency with warmth, and ensure no one feels like just a number.

Job description

Capital One National Association in Plano, TX is seeking a Part Time Branch Ambassador to deliver hospitality-forward service in a digitally enabled banking environment. You will help clients navigate mobile tools, assist with basic transactions, and guide them toward financial goals with a personalized touch.

You’ll thrive in a fast-paced, customer-centric setting, building trust through proactive service, cross-selling digital solutions, and a welcoming store presence.