Branch Hospitality & Digital Concierge

Capital One; Dallas (TX); On-site; USD 39,000 - 48,000; Part time

Benefits offered by this job

Medical, Dental, Vision coverage

Educational assistance

401(k) matching

Parental leave

Mental health resources

Backup care

Job summary

Capital One in Dallas, TX seeks a Part Time Branch Ambassador to deliver hospitality and digital banking guidance in a fast-paced hub. You’ll process cash transactions accurately, educate customers on mobile banking and digital tools, and tailor solutions to personal and business goals while maintaining a warm, welcoming environment.

The role emphasizes adaptability, curiosity, and a passion for helping customers thrive in an evolving digital world.

Qualifications

• High School Diploma, GED, or equivalent required.
• Certification preferred (e.g., training or banking certs).
• 1 year of Retail or Customer Service experience required.
• 6 months of cash handling experience required.

Responsibilities

• Process high-volume cash transactions with accuracy (deposits, withdrawals, negotiable instruments).
• Educate clients on mobile banking, remote deposit capture, and contactless payments.
• Act as First-Line Consultant to identify needs and match digital tools or banking solutions.

Skills

Customer Service

Cash Handling

Retail Experience

Communication Skills

Education

High School Diploma / GED

Certification

Associate's degree

Tools

G‑Suite

Job description

Capital One in Dallas, TX seeks a Part Time Branch Ambassador to deliver hospitality and digital banking guidance in a fast-paced hub. You’ll process cash transactions accurately, educate customers on mobile banking and digital tools, and tailor solutions to personal and business goals while maintaining a warm, welcoming environment.

The role emphasizes adaptability, curiosity, and a passion for helping customers thrive in an evolving digital world.