Planet Fitness Front Desk Representative PT Sat and Sun 6a-2p

Planet Fitness; Dyersburg (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

Planet Fitness is seeking a part-time Front Desk Representative for Saturdays and Sundays from 6a-2p. You will welcome members and guests, sign up new members, give club tours, and assist with sign-ins and inquiries.

Responsibilities include answering phones, updating member accounts, and maintaining a clean, welcoming gym area. Must be 18 or older and have a basic computer skills with a positive, professional demeanor.

Qualifications

• Front desk experience or customer service background preferred.
• Basic computer proficiency required to operate member check-in system.
• Strong communication and interpersonal skills with a positive attitude.

Responsibilities

• Greet members, guests and prospective members; provide friendly service.
• Handle front desk tasks: phone calls, member check-in, and new sign-ups.
• Give tours to prospective members and answer questions.
• Keep member accounts up to date and accurate.

Skills

Customer service

Basic computer skills

Communication

Punctuality

Education

High School diploma/GED

Job description

Planet Fitness Front Desk Representative PT Sat and Sun 6a-2p

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Essential Duties and Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
• Facilitate needed updates to member's accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
• Assist in maintaining the neatness and cleanliness of the club.

Qualifications/Requirements

• Customer service background preferred.
• Basic computer proficiency.
• A passion for fitness and health.
• Upbeat and positive attitude!
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• High School diploma/GED equivalent required.
• Must be 18 years of age or older.

Physical Demands

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occassionally lift up to 50 lbs.
• Will occasionally encounter toxic chemicals during shift.

This position is currently accepting applications.