Planet Fitness Front Desk Representative Full Time Mon-Fri 2p-10p

Appone; Corinth (MS); On-site; USD 15,000 - 21,000; Full time

Job summary

Planet Fitness is seeking a Front Desk Representative for a full-time, weekday schedule (Mon-Fri, 2pm-10pm) at our Corinth club. You will greet members, assist guests, process sign-ups, and guide tours to introduce the gym's amenities.

Ideal candidates have customer service experience, basic computer skills, a positive, reliable attitude, and a genuine passion for fitness. Join a friendly team and help maintain a welcoming, clean facility for all members.

Qualifications

• Minimum customer service experience preferred.
• Basic computer skills to operate member systems.
• Candidate demonstrates a positive, upbeat attitude and reliability.
• Excellent communication and problem-solving abilities are essential.

Responsibilities

• Greet members and guests and provide exceptional service.
• Answer phones and assist callers with inquiries.
• Check members in using the system and assist with sign-ups.
• Give tours to prospective members and explain gym facilities.
• Maintain neatness and cleanliness of the club and be responsive to member questions.

Skills

Customer service

Basic computer skills

Positive attitude

Punctual and reliable

Strong communication

Education

High School diploma or GED

Job description

Planet Fitness Front Desk Representative Full Time Mon-Fri 2p-10p

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Essential Duties and Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
• Facilitate needed updates to member's accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
• Assist in maintaining the neatness and cleanliness of the club.

Qualifications/Requirements

• Customer service background preferred.
• Basic computer proficiency.
• A passion for fitness and health.
• Upbeat and positive attitude!
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• High School diploma/GED equivalent required.
• Must be 18 years of age or older.

Physical Demands

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occassionally lift up to 50 lbs.
• Will occasionally encounter toxic chemicals during shift.

This position is currently accepting applications.