Planet Fitness Front Desk Representative- Part Time Floater

Planet Fitness; Dyersburg (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

Planet Fitness in Dyersburg, TN is seeking a Front Desk Representative - Part Time Floater. You will greet members, manage front desk duties, process check-ins, assist with sign-ups and tours, and help keep the facility clean and welcoming.

The role emphasizes friendly service, basic computer use, reliability, and a positive attitude to support a busy gym environment.

Qualifications

• Customer service background required or preferred.
• Basic computer proficiency.
• Strong communication and interpersonal skills.
• Punctual and reliable with a positive attitude.
• High School diploma or GED.

Responsibilities

• Greet members and guests and provide excellent customer service.
• Handle front desk tasks: answer phones, member check-ins, and new member sign-ups.
• Give tours to prospective members and assist with account updates.
• Address member questions promptly and escalate to management when needed.
• Maintain cleanliness and organization of the club.

Job description

Planet Fitness Front Desk Representative- Part Time Floater

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Essential Duties and Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
• Facilitate needed updates to member's accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
• Assist in maintaining the neatness and cleanliness of the club.

Qualifications/Requirements

• Customer service background preferred.
• Basic computer proficiency.
• A passion for fitness and health.
• Upbeat and positive attitude!
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• High School diploma/GED equivalent required.
• Must be 18 years of age or older.

Physical Demands

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occassionally lift up to 50 lbs.
• Will occasionally encounter toxic chemicals during shift.

This position is currently accepting applications.