Pizza Shift Leader & Team Operations Coach

Papa Johns; Shrewsbury Township (PA); On-site; USD 17,000 - 22,000; Full time

Job summary

Papa John’s is seeking a shift supervisor to oversee shifts and work areas, ensuring high-quality pizzas and excellent customer service while guiding staff and ensuring profitability. The role requires adapting to busy environments and upholding company policies and safety standards.

Responsibilities include supervising team performance, training staff, driving sales through service excellence, and managing cash, inventory, and processes to minimize waste and loss.

Qualifications

• High School diploma or GED required.
• Successful and stable employment history.
• Ability to lead a team during a shift with no supervision.

Responsibilities

• Supervise shifts and ensure quality products and customer service.
• Train and coach team; maintain staffing; promote standards.
• Contribute to sales through prompt customer service and upselling.
• Manage cash and inventory to minimize losses and ensure safety.

Skills

Operations supervision

Customer service

Leadership

Cash handling

Attention to detail

Education

High School diploma or GED

Tools

POS System

Job description

Papa John’s is seeking a shift supervisor to oversee shifts and work areas, ensuring high-quality pizzas and excellent customer service while guiding staff and ensuring profitability. The role requires adapting to busy environments and upholding company policies and safety standards.

Responsibilities include supervising team performance, training staff, driving sales through service excellence, and managing cash, inventory, and processes to minimize waste and loss.