Shift Leader - Pizza Operations & Team Excellence

Papa Johns; Clarksville (TN); On-site; USD 32,000 - 52,000; Full time

Job summary

Papa John's in Clarksville seeks a Shift Leader to supervise shifts and work areas, ensuring high quality products and outstanding customer service to support restaurant profitability.

The role involves managing operations, executing company policies and systems, and ensuring compliance with federal, state and local laws and ethical business practices.

Strong teamwork, adaptability, and a focus on image, attendance, safety and security are expected as you help control costs and maintain standards.

Responsibilities

• Adheres to guidelines and expectations for each station including dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times.
• Contributes to achieving the Company’s product goal and meets the restaurant’s customer needs, minimizes complaints and responds to customer needs while following TM handbook policies (image, attendance, safety, security).
• Exemplifies Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.
• Ensures adequate shift coverage for restaurant, provides feedback and corrects problems, maintains quality, service, and costs within standards and follows shift management procedures.
• Contributes to profit goals by using the FOCUS System, executes cash management duties, and assists in inventory management to minimize loss.

Job description

Papa John's in Clarksville seeks a Shift Leader to supervise shifts and work areas, ensuring high quality products and outstanding customer service to support restaurant profitability.

The role involves managing operations, executing company policies and systems, and ensuring compliance with federal, state and local laws and ethical business practices.

Strong teamwork, adaptability, and a focus on image, attendance, safety and security are expected as you help control costs and maintain standards.