Pizza Shift Leader: Drive Quality & Team Success

Papa John's USA, Inc.; Athens (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Papa John’s USA, Inc. is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service while driving restaurant profitability.

The role includes managing operations, enforcing policies, and maintaining compliance with federal, state, and local regulations. Ideal candidates will have a high school diploma or GED, Serv-Safe certification, and prior shift lead experience.

Qualifications

• High school diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.
• Successful and stable employment history.

Responsibilities

• Supervises shifts to ensure quality products and service.
• Executes company policies, procedures and systems.
• Maintains compliance with laws and ethical business practices.
• Manages inventory levels and controls costs.
• Ensures adequate shift coverage and customer satisfaction.

Skills

Shift flexibility

Customer service orientation

Team coordination

Planning & Prioritization

Communicates Effectively

Process Improvement

Education

High School diploma or GED

Serv-Safe Certification

Previous shift lead experience

Job description

Papa John’s USA, Inc. is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service while driving restaurant profitability.

The role includes managing operations, enforcing policies, and maintaining compliance with federal, state, and local regulations. Ideal candidates will have a high school diploma or GED, Serv-Safe certification, and prior shift lead experience.