Pizza Shift Lead — Customer-Driven Team Leader

Papa Johns; Indiana (PA); On-site; USD 36,000 - 54,000; Full time

Job summary

Papa Johns is seeking a Closing Shift Leader to support restaurant operations, ensure product quality, and deliver excellent customer service. You will help manage shift staffing, train team members, and maintain cash controls and inventory according to company policies.

The role emphasizes teamwork, adherence to standards, and the ability to lead during a shift with minimal supervision, including nights and weekends as needed. This is a non-exempt, hourly position at Papa Johns restaurants.

Qualifications

• High school diploma or GED required.
• Proven stable employment history.
• Willingness to work long hours, including nights and weekends.

Responsibilities

• Supervise a restaurant team and maintain shift staffing levels.
• Train staff to meet Papa Johns standards and promote teamwork.
• Assist in driving sales through friendly customer service and upselling.
• Manage cash and inventory according to company procedures and safeguard assets.

Skills

Cash handling

Education

High School diploma or GED

Job description

Papa Johns is seeking a Closing Shift Leader to support restaurant operations, ensure product quality, and deliver excellent customer service. You will help manage shift staffing, train team members, and maintain cash controls and inventory according to company policies.

The role emphasizes teamwork, adherence to standards, and the ability to lead during a shift with minimal supervision, including nights and weekends as needed. This is a non-exempt, hourly position at Papa Johns restaurants.