Evening Shift Leader — Drive Service & Team Excellence

Papa John's International , Inc.; Bloomington (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Papa John's is seeking a Closing Shift Leader to support restaurant operations, ensuring high quality products and top customer service while helping maintain profitability. You will supervise staff, train for excellence, and enforce policies to deliver a safe, clean, and efficient shift.

Responsibilities include cash handling, inventory control, and responding to customer concerns with a focus on teamwork and brand loyalty. A high school diploma or GED and a stable work history are expected.

Qualifications

• Demonstrates attention to detail and follows established guidelines.
• Shows dependability and urgency to deliver results.
• Delivers high level of customer service and satisfaction.
• Takes proactive action and demonstrates a can-do attitude.
• Builds credible relationships and handles conflicts professionally.
• Works cooperatively with others to achieve goals.

Responsibilities

• Demonstrate exemplary operations skills across the restaurant and ensure product quality.
• Supervise a restaurant team, maintain staffing, train to exceed customer expectations, and coach for performance.
• Contribute to sales goals by providing prompt, friendly service and increasing check averages.
• Assist in cash management, inventory control, and maintaining a clean, safe restaurant.

Skills

Attention to Detail

Commitment to Task

Customer Focused

Initiative

Relationship Management

Teamwork

Education

High School diploma or GED

Successful and stable employment history

Tools

Cash management system

Job description

Papa John's is seeking a Closing Shift Leader to support restaurant operations, ensuring high quality products and top customer service while helping maintain profitability. You will supervise staff, train for excellence, and enforce policies to deliver a safe, clean, and efficient shift.

Responsibilities include cash handling, inventory control, and responding to customer concerns with a focus on teamwork and brand loyalty. A high school diploma or GED and a stable work history are expected.