PIV Credentialing & Enrollment Specialist

Electrosoft; Los Angeles (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Electrosoft is seeking a Government Badging & Credentialing Specialist in Los Angeles to manage PIV enrollment, document collection, and verification processes. You will schedule appointments, answer inquiries, and ensure accurate data capture while upholding privacy standards.

The role requires handling biometric data, maintaining data security, and providing excellent customer service. Local hiring events occur regularly to meet business needs, and the position emphasizes attention to detail

Qualifications

• Experience with Microsoft Excel for data management, coordination, and reporting.
• Ability to adapt to changing security procedures and requirements.
• Prior experience in a similar role, customer service, or administrative position may be advantageous.
• Attention to detail and strong organizational skills.
• Excellent interpersonal and communication skills.
• Ability to handle confidential information with discretion.
• Attend local hiring events 3 - 4 times a month (may vary, depending on the business need).
• Perform other job-related duties as assigned.

Responsibilities

• Schedule appointments and/or service walk-ins for PIV activations, enrollments, certificate updates, and PIN resets.
• Answer phone calls/email inquiries related to PIV credentials and access control matters.
• Coordinate and conduct enrollment process for PIV cards; verify identity and collect required documentation.
• Manage appointments to accommodate a steady flow of applicants with efficiency and accuracy.
• Accurately collect and document personal information and biometric data.
• Verify authenticity of documents and information to prevent fraudulent enrollment attempts.
• Maintain data security and protect sensitive information according to regulations.
• Communicate enrollment process and required steps clearly to applicants.

Skills

Attention to detail

Organizational skills

Interpersonal communication

Discretion with confidential info

Education

High School diploma or GED

Tools

Microsoft Excel

Job description

Electrosoft is seeking a Government Badging & Credentialing Specialist in Los Angeles to manage PIV enrollment, document collection, and verification processes. You will schedule appointments, answer inquiries, and ensure accurate data capture while upholding privacy standards.

The role requires handling biometric data, maintaining data security, and providing excellent customer service. Local hiring events occur regularly to meet business needs, and the position emphasizes attention to detail