PIV Credentialing & Access Enrollment Specialist

electro soft; New Orleans (LA); On-site; USD 30,000 - 40,000; Full time

Job summary

Electrosoft in New Orleans, LA, seeks a Government Badging & Credentialing Specialist to manage PIV enrollment, scheduling, document validation, and data capture.

You will verify documents, protect sensitive data, provide clear guidance to applicants, and maintain accurate records while complying with security protocols.

Strong Excel and organizational skills are essential; prior customer service or administrative experience helps in a fast-paced, mission-driven environment.

Qualifications

• Proficient in Excel for data management, coordination and reporting.
• Able to adapt to changing security procedures and requirements.
• Prior experience in a similar role or admin setting is advantageous.
• Excellent attention to detail and strong organizational skills.
• Strong oral and written communication abilities.
• Ability to handle confidential information with discretion.

Responsibilities

• Schedule appointments and walk-ins for PIV activations, enrollments, certificate updates and PIN resets.
• Answer inquiries via phone/email about PIV credentials and access control.
• Coordinate enrollment for PIV cards and verify applicant identities.
• Manage appointments to ensure steady flow of applicants with accuracy and efficiency.
• Collect and document personal information, biometrics, and required documents.
• Verify authenticity of documents to prevent fraudulent enrollment.

Skills

Microsoft Excel

Attention to detail

Communication skills

Interpersonal skills

Discretion with confidential info

Typing speed

Scheduling & coordination

Customer service experience

Education

High School diploma or GED

Job description

Electrosoft in New Orleans, LA, seeks a Government Badging & Credentialing Specialist to manage PIV enrollment, scheduling, document validation, and data capture.

You will verify documents, protect sensitive data, provide clear guidance to applicants, and maintain accurate records while complying with security protocols.

Strong Excel and organizational skills are essential; prior customer service or administrative experience helps in a fast-paced, mission-driven environment.