Pipeline Manager

ARDRI; Calabasas (CA); Hybrid; USD 120,000 - 180,000; Full time

Job summary

ARDRI is seeking a Pipeline Manager in Calabasas/remote to oversee the active loan pipeline from submission to funding, ensuring loans progress efficiently across departments. The role requires strong leadership, prioritization, and proactive problem-solving to improve turn times and scale production.

You will collaborate with Account Executives, Processing, Underwriting, Closing, and Capital Markets to maintain pipeline health and meet production goals in a fast-paced environment.

Qualifications

• Experience in mortgage operations and pipeline management.
• Strong understanding of the mortgage loan lifecycle and related processes.
• Ability to manage a high-volume pipeline and prioritize tasks.

Responsibilities

• Oversee active loan pipeline from submission through closing and funding.
• Track loan status, milestones, turn times, conditions, and requirements.
• Identify stalled or at-risk loans and develop proactive solutions.

Skills

Mortgage operations

Pipeline management

Processing

Closing

Communication

Organization

Analytical

Problem-solving

LOS software

Tools

Mortgage LOS

Workflow technology

Job description

Location: [Calabasas/Remote]

Employment Type: Full-Time

Department: Operations

Reports To: Chief Operating Officer / Executive Leadership

About ARDRI

ARDRI is a growing Non-QM mortgage lender focused on delivering innovative products, competitive pricing, and a faster, more efficient lending experience for our broker partners.

The Opportunity

The Pipeline Manager will be responsible for overseeing the company's active loan pipeline and ensuring loans continue to move forward efficiently at every stage of the process.

This is a hands-on leadership position for someone who understands that a healthy pipeline requires constant attention, communication, prioritization, and accountability.

The ideal candidate understands Non-QM lending, knows how to identify potential issues before they become problems, and can coordinate across multiple departments to keep production moving.

This person will play a critical role in helping ARDRI increase efficiency, improve turn times, and scale production.

Key Responsibilities

• Manage and monitor the company's active loan pipeline from submission through closing and funding
• Track loan status, milestones, turn times, conditions, and outstanding requirements
• Identify stalled, aging, or at-risk loans and proactively develop solutions
• Ensure loans are progressing according to established production timelines
• Work closely with Account Executives, Account Managers, Processing, Underwriting, Closing, Funding, and Capital Markets
• Establish clear accountability for loans that are delayed or missing required documentation
• Monitor pipeline volume and workload across operational teams
• Prioritize loans based on closing dates, borrower needs, broker expectations, and company objectives
• Identify recurring pipeline bottlenecks and recommend process improvements
• Develop and maintain pipeline reporting and performance metrics
• Provide leadership with visibility into pipeline health, turn times, and potential closing issues
• Escalate critical issues and develop solutions before they impact the customer or closing
• Monitor service-level expectations and internal production goals
• Communicate effectively with internal teams regarding loan status and priorities
• Support Account Executives and broker partners by ensuring issues are identified and addressed quickly
• Assist leadership in forecasting upcoming closings and funding volume
• Maintain a high level of urgency and accountability throughout the loan lifecycle

What We're Looking For

Required

• Proven experience in mortgage operations, pipeline management, processing, closing, or a related mortgage role
• Strong understanding of the mortgage loan lifecycle
• Ability to manage a high-volume pipeline
• Strong organizational and prioritization skills
• Excellent communication and follow-up abilities
• Ability to identify problems and take ownership of solutions
• Strong attention to detail
• Ability to work effectively across multiple departments
• Demonstrated ability to operate in a fast-paced, production-driven environment
• Strong analytical and problem-solving skills

Preferred

• Experience with wholesale or correspondent mortgage lending
• Previous Pipeline Manager or Operations Management experience
• Experience managing a high-volume Non-QM pipeline
• Understanding of Non-QM underwriting, processing, closing, and funding requirements
• Experience with mortgage LOS and workflow technology
• Experience developing pipeline reporting and performance metrics
• Experience implementing operational improvements

The ARDRI Way

We're looking for someone who understands that pipeline management isn't simply tracking loans — it's driving them forward.

The right Pipeline Manager will bring urgency, structure, communication, and accountability to every stage of the process.

We value:

You should be someone who sees a problem in the pipeline and doesn't ask, "Who's responsible for this?"

You ask, "What do we need to do to get this loan moving?"

Why ARDRI?

• Opportunity to join a growing Non-QM lender
• High-impact role within the Operations organization
• Opportunity to influence pipeline performance and company growth
• Opportunity to build and improve scalable processes
• Direct interaction with senior leadership and multiple departments
• Long-term career growth opportunities