Pilates Studio General Manager: Growth & Team Leadership

JETSET Pilates; Rocklin (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

JETSET Pilates is seeking a General Manager in Rocklin, CA to lead studio operations, drive growth, and manage people. The GM will train via the JETSET program, instruct ~8 classes weekly, and be in-studio for at least 25 hours weekly. The role covers performance, strategy, and partner relations to grow the business.

The successful candidate will oversee scheduling, inventory, events, and hiring, ensuring top customer service and consistent brand standards across the studio.

Responsibilities

• Work closely with leadership to manage day-to-day operations of the studio and implement company-wide strategies, policies, and procedures.
• Ensure the delivery of positive customer service and a fitness experience consistent with the JETSET Pilates service standards.
• Run reports and analyze metrics on key performance indicators, including sales, utilization, retention, expenses, and payroll.
• Develop and execute local marketing initiatives to drive client acquisition and exceed studio-specific goals.
• Ensure all client inquiries, issues, and concerns receive a positive and timely response.
• Foster relationships with the local health, fitness, and wellness communities as well as key influencers and potential corporate partners.
• Create, monitor, and maintain class and staff schedules.
• Maintain inventory for supplies, retail, and beverages as needed.
• Plan and host team meetings and social events.
• Oversee hiring of instructors and studio leads and ensure career growth
• Drive studio performance on metrics like number of classes, utilization, first visits, and memberships

Job description

JETSET Pilates is seeking a General Manager in Rocklin, CA to lead studio operations, drive growth, and manage people. The GM will train via the JETSET program, instruct ~8 classes weekly, and be in-studio for at least 25 hours weekly. The role covers performance, strategy, and partner relations to grow the business.

The successful candidate will oversee scheduling, inventory, events, and hiring, ensuring top customer service and consistent brand standards across the studio.