Pilates Studio Growth & Operations Leader

JETSET Pilates®; Rocklin (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

JETSET Pilates is seeking a General Manager in Rocklin, CA to lead studio operations, growth, and people management. The GM will train under the JETSET Pilates program and instruct an average of 8 classes per week, while also being in-studio for a minimum of 25 classes weekly.

The role drives performance, implements strategy, and ensures world-class customer experiences. The position focuses on day-to-day operations, reports on KPIs such as sales and utilization, and develops local marketing

Responsibilities

• Work closely with leadership to manage day-to-day operations of the studio and implement company-wide strategies, policies, and procedures
• Ensure the delivery of positive customer service and a fitness experience consistent with the JETSET Pilates service standards
• Run reports and analyze metrics on key performance indicators, including sales, utilization, retention, expenses, and payroll
• Develop and execute local marketing initiatives to drive client acquisition and exceed studio-specific goals
• Ensure all client inquiries, issues, and concerns receive a positive and timely response
• Foster relationships with the local health, fitness, and wellness communities as well as key influencers and potential corporate partners
• Create, monitor, and maintain class and staff schedules
• Maintain inventory for supplies, retail, and beverages as needed
• Plan and host team meetings and social events.
• Oversee hiring of instructors and studio leads and ensure career growth
• Drive studio performance on metrics like number of classes, utilization, first visits, and memberships

Job description

JETSET Pilates is seeking a General Manager in Rocklin, CA to lead studio operations, growth, and people management. The GM will train under the JETSET Pilates program and instruct an average of 8 classes per week, while also being in-studio for a minimum of 25 classes weekly.

The role drives performance, implements strategy, and ensures world-class customer experiences. The position focuses on day-to-day operations, reports on KPIs such as sales and utilization, and develops local marketing