Studio Sales Associate: Piercing & Customer Experience

Socket.dev; Bridgewater (MA); On-site; USD 22,000 - 26,000; Part time

Benefits offered by this job

Commission

401k & Roth IRA

Employee discounts

EAP Resources

Referral bonus

Job summary

Rowan's Bridgewater Commons studio is seeking a Studio Sales Associate who is passionate about jewelry, delivers outstanding customer service, and can work weekends. You will assist customers with ear piercings, recommend products, and help maintain a clean, safe studio environment.

Join our friendly team, earn hourly pay with commission, and expand your product knowledge while delivering the Rowan experience in a fast-paced retail setting.

Qualifications

• Retail or service industry experience is a plus.
• Must be able to work weekends, nights and holidays.
• Independent thinker with a can-do attitude.
• Love jewelry and helping customers choose earrings.
• Deliver exceptional customer service.
• Thrive in a busy environment and stay active when slower.
• Enjoy spending time with people and being part of a team.
• Be nice, friendly, outgoing and easy to get along with.
• Willing to lend a helping hand and be flexible.
• Strong communication skills.
• Strong basic math skills.
• Role requires lifting up to 25 pounds and standing for 8 hours.

Responsibilities

• Provide warm, welcoming customer service on the sales floor.
• Assist customers with piercing-related questions and product recommendations.
• Upsell non-piercing jewelry, aftercare kits and related items.
• Maintain studio cleanliness, inventory, and displays.
• Process transactions, returns and exchanges accurately.
• Collaborate with Studio Manager and team to hit studio goals.
• Support administration with records and aftercare instructions.

Skills

Customer service

Weekend availability

Team player

Communication skills

Math skills

Adaptability

Friendly demeanor

Job description

Rowan's Bridgewater Commons studio is seeking a Studio Sales Associate who is passionate about jewelry, delivers outstanding customer service, and can work weekends. You will assist customers with ear piercings, recommend products, and help maintain a clean, safe studio environment.

Join our friendly team, earn hourly pay with commission, and expand your product knowledge while delivering the Rowan experience in a fast-paced retail setting.