PICU Unit Coordinator - Patient Services & Admin

Nicklaus Children's Health System; Ohio; Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Nicklaus Children's Health System in Ohio seeks a Clerical/Administrative professional to welcome patients and families, handle receptionist duties, and support the Pediatric ICU team. You will manage calls, coordinate with clinical staff, and help maintain patient records and unit operations.

The role emphasizes strong customer service, time management, and the ability to handle multiple priorities in a fast-paced hospital setting.

Formación

• High school education or equivalent preferred.
• Graduate of a Unit Secretarial course or medical terminology course preferred.
• Previous healthcare experience preferred.
• Ability to manage multiple priorities.
• Strong time management and organizational skills.
• Effective verbal and written communication.

Responsabilidades

• Promptly answers patient calls, transfers calls, and gathers information to resolve issues.
• Greets patients, families, and visitors and provides administrative support to clinical teams.
• Distributes Welcome Pack and orients guests to their care area and room.
• Identifies guests’ needs and assists accordingly.
• Keeps nursing station organized and supplies stocked.
• Maintains patient records; scans consents and follows up on consults.
• Requests and tracks servicing of non-functioning equipment.
• Ensures mobile computers are charged and functioning nightly.
• Maintains accuracy of patient placement and nursing assignments in electronic systems.

Conocimientos

Customer service

Time management

Multi-tasking

Verbal and written communication

Computer literacy

Microsoft Office

Educación

High school diploma or equivalent

Unit Secretarial course

Medical terminology course

Descripción del empleo

Nicklaus Children's Health System in Ohio seeks a Clerical/Administrative professional to welcome patients and families, handle receptionist duties, and support the Pediatric ICU team. You will manage calls, coordinate with clinical staff, and help maintain patient records and unit operations.

The role emphasizes strong customer service, time management, and the ability to handle multiple priorities in a fast-paced hospital setting.