Pickup & Delivery Clerk — Dispatch & Admin Support

Old Dominion Freight Line; Elm City (NC); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Health benefits including zero-premium

Vision & Dental

Short Term Disability

Long Term Disability

401k with company match

Life Insurance

Wellness Program

Tuition Reimbursement for Drivers/Tech

Training and growth opportunities

Promote from within

Job summary

Old Dominion Freight Line is seeking a Pickup and Delivery Clerk in North Carolina. You will work with drivers to prepare paperwork for daily runs and assist dispatchers with administrative tasks. The role requires coordination, accuracy, and strong communication to support timely freight delivery.

The OD Family culture emphasizes trust, teamwork, and growth. Enjoy comprehensive benefits, tuition reimbursement, and opportunities for advancement within our 260+ service centers.

Qualifications

• High School Diploma or equivalent preferred.
• 1 year of office and/or operations experience, preferably in transportation.
• Experience in using handheld computers/scanners.
• Experience with AS400 preferred.
• Excellent verbal and written communication skills.
• Detail oriented.

Responsibilities

• Print drivers’ manifests and provide hazardous materials of lading to appropriate personnel.
• Scan bills of lading and driver receipts into system for access by billers.
• Handle and process checks, CODs or cash and store money safely.
• Verify delivery receipts and signatures.
• Verify and record cash or check payments.
• Enter exception Driver's Receipt on pro numbers manually.
• Assist operations by monitoring and following up on reports (EDI, spot trailer, etc.).
• Assist with OS&D functions including reports on free astray and undelivered freight.
• Answer phones, set appointments, trace shipments.
• Provide exceptional customer service to internal and external customers.

Skills

Communication skills

Detail oriented

Handheld devices

AS400 experience

Education

High School Diploma or equivalent

Tools

AS400

Handheld scanners

Job description

Old Dominion Freight Line is seeking a Pickup and Delivery Clerk in North Carolina. You will work with drivers to prepare paperwork for daily runs and assist dispatchers with administrative tasks. The role requires coordination, accuracy, and strong communication to support timely freight delivery.

The OD Family culture emphasizes trust, teamwork, and growth. Enjoy comprehensive benefits, tuition reimbursement, and opportunities for advancement within our 260+ service centers.