Pick Up & Delivery Clerk

Old Dominion Freight Line; Elm City (NC); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Health benefits including zero-premium

Vision & Dental

Short Term Disability

Long Term Disability

401k with company match

Life Insurance

Wellness Program

Tuition Reimbursement for Drivers/Tech

Training and growth opportunities

Promote from within

Job summary

Old Dominion Freight Line is seeking a Pickup and Delivery Clerk in North Carolina. You will work with drivers to prepare paperwork for daily runs and assist dispatchers with administrative tasks. The role requires coordination, accuracy, and strong communication to support timely freight delivery.

The OD Family culture emphasizes trust, teamwork, and growth. Enjoy comprehensive benefits, tuition reimbursement, and opportunities for advancement within our 260+ service centers.

Qualifications

• High School Diploma or equivalent preferred.
• 1 year of office and/or operations experience, preferably in transportation.
• Experience in using handheld computers/scanners.
• Experience with AS400 preferred.
• Excellent verbal and written communication skills.
• Detail oriented.

Responsibilities

• Print drivers’ manifests and provide hazardous materials of lading to appropriate personnel.
• Scan bills of lading and driver receipts into system for access by billers.
• Handle and process checks, CODs or cash and store money safely.
• Verify delivery receipts and signatures.
• Verify and record cash or check payments.
• Enter exception Driver's Receipt on pro numbers manually.
• Assist operations by monitoring and following up on reports (EDI, spot trailer, etc.).
• Assist with OS&D functions including reports on free astray and undelivered freight.
• Answer phones, set appointments, trace shipments.
• Provide exceptional customer service to internal and external customers.

Skills

Communication skills

Detail oriented

Handheld devices

AS400 experience

Education

High School Diploma or equivalent

Tools

AS400

Handheld scanners

Job description

At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and staying true to the values that have guided us for more than 90 years. Our PROMISES values shape how we work, our family culture shapes how we treat one another, and our commitment to being the Best in the Game drives everything we do. If you're looking for more than just a job, you'll find a career built on trust, teamwork, and opportunity at OD.

Old Dominion Freight Line is currently recruiting for a Pickup and Delivery Clerk to join our OD Family Culture. Our Clerk will successfully work with drivers to ensure they have necessary paperwork for their daily runs and assist the dispatchers with administrative needs.

Responsibilities

• Print drivers’ manifest and provide any hazardous materials of lading to the appropriate personnel
• Scan bills of lading and driver receipts into system for billers to access
• Handle and process checks, CODs or cash as needed and store money safely
• Verify delivery receipts and signatures
• Verify and records any cash or check payments
• Enter exception Drivers Receipt process on any pro numbers manually
• Assist operations by monitoring and following up on various reports, such as EDI, spot trailer, spotted shipment report, etc.
• Assist in some OS&D functions including free astray and undelivered freight reports and exceptions
• Answer phones promptly, set appointments and trace shipments
• Provide exceptional customer service to internal and external customers

Qualifications

• High School Diploma or equivalent preferred
• 1 years of office and/or operations experience, preferably in the transportation industry
• Experience in using handheld computers/scanners
• Experience with AS400 preferred
• Excellent verbal and written communication skills
• Detail oriented

Working Days

Monday,Tuesday,Wednesday,Thursday,Friday,

Working Shift

Evening

Work days/shifts may change based on scheduling and business needs and are provided as guidelines at the time of posting.

Join the OD Family Today!

• Great Health Benefits including a Zero premium medical plan for employee only coverage
• Vision & Dental
• Short Term & Long Term Disability
• Flex Spending Accounts
• 401k Retirement plan with company match and additional company annual discretionary match opportunity
• Life Insurance
• Wellness Program
• Tuition Reimbursement for Drivers and Technicians
• Training and growth opportunities to build a career
• We prioritize our OD family of employees
• Ability to advance through our promote from within philosophy
• National Career Opportunities Available at our 260+ service centers

Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).