Pick Up & Delivery Clerk

Old Dominion Freight Line, Inc.; United States; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health Benefits

Vision & Dental

401k Retirement plan

Life Insurance

Tuition Reimbursement

Job summary

Old Dominion Freight Line, Inc. is seeking a Pickup and Delivery Clerk to join our OD Family Culture. You will work with drivers to ensure paperwork for daily runs and support the dispatchers with administrative tasks.

The role emphasizes great customer service, accuracy, and timely handling of bills of lading, receipts, and shipments. Evening shift, full-time; benefits include health, 401k, and growth opportunities.

Qualifications

• High School Diploma (or equivalent) preferred.
• 1 year of office/operations experience in transportation is a plus.
• Experience with handheld scanners and AS400 is preferred.
• Excellent verbal and written communication skills. Detail oriented.

Responsibilities

• Print drivers’ manifests and provide hazardous materials of lading to the appropriate personnel.
• Scan bills of lading and driver receipts into system for billers to access.
• Handle and process checks, CODs or cash as needed and store money safely.
• Verify delivery receipts and signatures.
• Verify and record any cash or check payments.
• Enter exception.
• Assist operations by monitoring and following up on various reports (EDI, spot trailer, etc.).
• Assist in OS&D functions including free astray and undelivered freight reports.

Skills

Verbal and written communication

Detail oriented

Education

High School Diploma or equivalent

Tools

AS400

Handheld scanners

Job description

At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and staying true to the values that have guided us for more than 90 years. Our PROMISES values shape how we work, our family culture shapes how we treat one another, and our commitment to being the Best in the Game drives everything we do. If you're looking for more than just a job, you'll find a career built on trust, teamwork, and opportunity at OD. Old Dominion Freight Line is currently recruiting for a Pickup and Delivery Clerk to join our OD Family Culture. Our Clerk will successfully work with drivers to ensure they have necessary paperwork for their daily runs and assist the dispatchers with administrative needs.

Responsibilities

• Print drivers’ manifest and provide any hazardous materials of lading to the appropriate personnel
• Scan bills of lading and driver receipts into system for billers to access
• Handle and process checks, CODs or cash as needed and store money safely
• Verify delivery receipts and signatures
• Verify and records any cash or check payments
• Enter exception
• Drivers Receipt process on any pro numbers manually
• Assist operations by monitoring and following up on various reports, such as EDI, spot trailer, spotted shipment report, etc.
• Assist in some OS&D functions including free astray and undelivered freight reports and exceptions
• Answer phones promptly, set appointments and trace shipments
• Provide exceptional customer service to internal and external customers

Qualifications

• High School Diploma or equivalent preferred
• 1 years of office and/or operations experience, preferably in the transportation industry
• Experience in using handheld computers/scanners
• Experience with AS400 preferred
• Excellent verbal and written communication skills
• Detail oriented

Working Days and Shift

Working Days: Monday,Tuesday,Wednesday,Thursday,Friday, Working Shift: Evening Work days/shifts may change based on scheduling and business needs and are provided as guidelines at the time of posting.

Join the OD Family Today!

As a Full Time member of our Family, you and your family are eligible to receive:

• Great Health Benefits including a Zero premium medical plan for employee only coverage
• Vision & Dental
• Short Term & Long Term Disability
• Flex Spending Accounts
• 401k Retirement plan with company match and additional company annual discretionary match opportunity
• Life Insurance
• Wellness Program
• Tuition Reimbursement for Drivers and Technicians
• Training and growth opportunities to build a career

We prioritize our OD family of employees Ability to advance through our promote from within philosophy National Career Opportunities Available at our 260+ service centers

Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).

Welcome to Old Dominion. If you are looking for a new career with the best LTL (Less-than-Truckload) carrier in the industry you’ve come to the right place. Many companies tout their family atmosphere, but at OD it truly is a reality. We’ve grown from our humble beginnings of a single truck and one route in 1934 started by Earl and Lillian Congdon to a company of over 23,000 employees. At OD we strive daily to keep the family spirit alive and help the world keep promises.