Pick & Prep Guest Engagement Specialist

Lowes Foods; Lexington (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

Lowes Foods is seeking aPick & Prep associate in a retail setting to actively engage guests during product preparation, conduct sampling, and drive sales through storytelling about Fresh, Healthy, Seasonal and Local offerings.

The role supports operational standards in the Pick & Prep area, demonstrates knife skills, ensures product quality, and maintains sanitation and guest service, with additional duties as assigned by management.

Qualifications

• Friendly, outgoing personality.
• Must be able to actively engage guests. Willingness to have fun with our guests.
• Ability to work well with others.
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
• Ability to read and understand information and direction.
• Knowledge of Pick & Prep operations.
• Demonstrate ability and willingness to learn multiple tasks and technical requirements of the job including knife skills.
• Demonstrate effective communication, guest service and selling skills.
• Must be at least 18 years old.
• Ability to bend, kneel and stand for extended periods of time.
• Ability to effectively communicate with, and take direction from supervision.
• Ability to work well with computers and scales.

Responsibilities

• Actively engage guests through product preparation, active sampling and suggestive selling.
• To personally demonstrate superior guest service at all times. This will included but is not limited to storytelling about specific products within the department, highlighting product benefits such as Fresh, Healthy, Seasonal and most importantly Local, etc..
• Demonstrate knife showmanship skills to highlight the services and show offered at Pick & Prep
• Operate the Pick & Prep area according to strict merchandising and operational standards.
• Ensure the quality of product for sale meets Lowes Foods standards.
• Maintain sanitation and safety throughout the department according to Lowes Foods standards.
• Perform product preparation, receiving, ordering, stocking, merchandising and guest service as necessary to achieve standards.
• Perform PA announcements.
• Perform all other duties as assigned by management.

Skills

Guest engagement

Storytelling

Knife skills

Communication

Tools

Scales

Job description

Lowes Foods is seeking aPick & Prep associate in a retail setting to actively engage guests during product preparation, conduct sampling, and drive sales through storytelling about Fresh, Healthy, Seasonal and Local offerings.

The role supports operational standards in the Pick & Prep area, demonstrates knife skills, ensures product quality, and maintains sanitation and guest service, with additional duties as assigned by management.